Reviews for Budget in Buffalo
- All reviews 100%
Aug 19 2016
Pros: Car got great mileage (Corolla).
Cons: Empty gas tank, seats were filthy and grimy, used napkins, wrappers, etc. in rear seat compartment. Buffalo airport location very dark, so it was difficult to see interior conditions until we were in the sunlight and by then it was too late. Fortunately I noticed the gas gauge was near empty and had enough time to get to a service area on the NY Thruway. This vehicle was obviously not checked prior to rental. All I received was a one day refund. At least I returned the car with a full gas tank. Never again with Budget! And never again with Kayak unless something is done. By the way we travel at least twice a year, most times using air and car rental services.
Aug 1 2016
Pros: Great Car! Good mileage per gallon. Good price for a one-way rental from Buffalo to Chicago
Cons: A little slow at pickup as had to retrieve the keys from the garage but no big deal.
Jul 22 2016
Great Car - Even though it wasn't ready for us.
Pros: Great car for value - comfortable, great on gas, good ride.
Cons: The vehicle wasn't ready for us - it wasn't where it was supposed to be. It was dirty on the outside and had been smoked in. It was late at night, so we decided to take it anyway. The automatic back latch froze in the closed position the day before we were to return it, so it was a non-issue to us, but it will need to be fixed before the next person uses it.
Jul 6 2016
Good car poor check-in service
Pros: Car was nice but small Return service
Cons: Budget check-in service was not great... communication was very poor, rude, and insisted i needed multiple up charges with no paper work or explanation.. will not use again unless i have no choice