Reviews for Budget in Buffalo
- All reviews 100%
Oct 22 2016
Pros: The condition of the car was great, a newer Chrevrolet Malibu. Good gas mileage, great features, comfortable for long drives, etc.
Cons: The pick-up from BUF was a fiasco. The untrained counter person took almost 20 minutes at the counter to issue my car. I then received a telephone call from Budget two days later indicating that the car was not supposed to leave BUF. I was returning it to PIT, and the person had issued me the wrong car. When I returned the car at PIT, they could not find it in the system, and I was paraded back and forth between the Budget and Avis counters. I still don't have my receipt which they were going to e-mail me within an hour. A miserable experience!
Oct 14 2016
Great Rental Outside The Airport.......
Pros: Great service, great customer service car rep.
Cons: Gave me what I expected, with 5 star customer service.
Oct 4 2016
Cons: The inside of the car was filthy. The inside of the windshield was so dirty that I had to stop and get it cleaned. I was driving at night so this was a real problem.
Oct 3 2016
Good customer service
Pros: The person on the counter was good and polite.She answered our questions about the nearest grocery store and gave us directions.
Cons: The car was not clean on the outside.