Reviews for Budget in Charlotte
- All reviews 100%
Sep 24 2016
I never received a car
Cons: I went to the location at my pickup time (1pm) and they informed me that they didn't have the car. Thankfully I was staying right across the street, so I asked that they call me as soon as the car comes in so I could pick it up. I never got a phone call. The next morning, after trying to call numerous times with no answer, I went back to the location and asked for a car, anything at all, so I could make it to my meeting. They again said they didn't have any cars. The agent refused to call any other locations (i.e. the airport) to see if they could get something over to me, or if there was anything at all available so they would at least hold a car for me while I got out there. He said there was just plain nothing they could do and that it wasn't his job to guarantee cars. I ended up having to take Ubers both ways 90 minutes away, for a cost of almost $300. Not even so much as an apology.
Jul 24 2016
Pros: Gas mileage
Cons: The car smelled like smoke and the brakes started rubbing
Jul 8 2016
Pros: Resevered at Charlotte Airport (CLT). Pick up was quick. Reserved a Ford Fusion. They had it, however the lady gave me several options for other cars, we eneded up getting the larger Chrysler 300 fully loaded for only 30$ total more than the Fusion for 5 days. Process took less than 5 minutes.
Jun 2 2016
They cleaned the trunk but didn't let it dry which
Pros: Ease of pick up and drop off location. Employee working when I dropped the car off was super friendly and had impeccable customer service skills.
Cons: They cleaned the trunk out but didn't let it dry which made the car smell very strongly of mold. Had to drive with the windows down all the time. And the trunk was soaked. when I put a suitcase in it, it was wet.