Book Budget car rentals at Palm Beach Intl Airport

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Traveler rating

Wonderful

9

Very good

8

Good

0

Okay

12

Fair

2

Mediocre

0

Poor

25

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6.0

We had to wait over an hour for our car to be ready. Our flight was an hour delayed already and then to have to wait for an extra hour for a car that reserved for 2 hours prior is very disappointing. They washed it and gave it to us dripping wet so once the drops dry we weren’t able to see out of the windows well and had to wash them ourselves. The pick up process was very disappointing.Reviewed Mar 21 2023

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2.0

After waiting in line for over an hour to get an agent, we were told to go outside and our car would be ready in 15-20 minutes. How would we get our car? We were supposed to look for the model and color of the car and it would have its flashers on. Well there were several other people waiting. We finally saw what we thought was our car and no one else was claiming it so we decided to take it. At that point, we saw the agent who helped us (apparently they were extremely short on help and the agents were doing everything including bringing cars out to the customers). We showed the agent our receipt and pointed to the car and he said that was our car. Our receipt did not have a clearly defined license number so we couldn’t confirm. When we got inside, we realized that the car’s mileage did not match our receipt. We had already loaded the car and were exhausted at that point after traveling all day and then waiting for a car. But I thought we should double check because it just didn’t seem right. My husband went back inside and asked the agent a second time if that was our car and he said yes. When we get to the exit gate, our paperwork did not match the car we were in and had to go back to the lot. As it turned out, we ordered a full size car and the one we had was an intermediate. But, it only had 8k mileage whereas the full size car we were supposed to get had 43k. My husband went back inside and asked if we could jut keep the car we had. They changed the paperwork and off we went. Our flight landed at 4:30 and we were leaving with our car at 7:45 so it was now dark. After we got on 95, I noticed what looked like a small hole/crack in the windshield. At that point we were not going back again. We called Budget the next morning to report the damaged windshield and also that we paid for a full size and got an intermediate due to the debacle at the agency. They gave us a $100 credit. But we ended up driving a smaller car than we wanted for two weeks not to mention the frustration with the whole process.Reviewed Mar 19 2023

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2.0

Very, Very, Very slow and disorganized with picking up vehicle. Will never use West Palm Beach Budget again.Reviewed Mar 17 2023

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6.0

The shuttle driver did not help us to get our suitcases out of the bus!Reviewed Mar 1 2023

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4.0

Pick up very slow , two hours to get car.Reviewed Feb 28 2023

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2.0

We waited over 30 minutes for the shuttle from the airport to the Budget lot, making several calls to the phone numbers listed with no service. Eventually we paid the driver of a different rental company’s shuttle to take us to the budget lot. They’re insanely understaffed. When we dropped the car off we were charged for fuel even though we had filled the fuel and had proof of such. The line was about 30 customers deep so we couldn’t do anything about it without missing our flight back.Reviewed Feb 22 2023

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2.0

The world is growing tired of hearing: "we are sorry but we are short of staff."Reviewed Feb 21 2023

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2.0

we waited 45 minutes for shuttle bus from airport to rental center, then waited in line for another 2 hours before seeing an agent to rent a car. Then the car we were given had electronics problems so that CARPLAY was unusable- it froze immediately.Reviewed Feb 14 2023

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2.0

You wouldn't accept my credit card and I was stuck at the airport with no transportation. I will never use budget againReviewed Feb 8 2023

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6.0

The women’s bathroom at this location was absolutely disgusting on Friday when I went and hadn’t been cleaned at all so on Sunday when I dropped off the car it was vileReviewed Feb 6 2023

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4.0

Long wait at counter - over an hour to get a car , and that is with my Fast Break card.Reviewed Feb 5 2023

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2.0

Overcharged. Car not clean. Waited 1 hour in line for pick up.Reviewed Feb 3 2023

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• How much does it cost to rent a car from Budget at Palm Beach Intl Airport?

  On average a rental car from Budget at Palm Beach Intl Airport costs $54 per day.

• What is the most popular rental car from Budget at Palm Beach Intl Airport?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Budget at Palm Beach Intl Airport.

• Where can I find Budget car rentals at Palm Beach Intl Airport?

  2005 Belvedere Road is the closest Budget rental location to Palm Beach Intl Airport. The telephone number for this location is +1 561 683 2401.

• Does Budget offer shuttle or airport pick-up services from Palm Beach Intl Airport (PBI)?

  Yes