Reviews for Budget in West Palm Beach
- All reviews 100%
Apr 22 2017
Disaster And Very Disappointed
Pros: Service was terrible and I was left stranded. Booked thru priceline at PBI for 4 PM. The budget reservation was mistakenly made for an off site 5 minute away location. Flight came in 25 minutes later and couldn't get the car. The PBI Budget counter was not helpful at all telling me they would not honor the $254 weekly rate and suggested the same car would be almost $900. Absolutely ridiculous!
Cons: There was no attempt by the agent to resolve my problem and she forwarded me to the budget Customer Service desk. That was a dead end also. I rented from Enterprise without much hassle. They were very understanding and gave me a decent rate.
Apr 19 2017
Pros: They had no cars available for 3 days. I found another option.
Cons: I had a reservation to pick up my car, and there were no cars available for three days. Not to mention, that I had to call 20 times just to get someone on the phone. They don't answer the phone either.
Apr 18 2017
terrible car and slow customer service
Pros: budget had car available with our very lat arrival
Cons: The car was terrible, beat up and very uncomfortable. The return of the car was a terrible experience. No one there to help and shuttle to the terminals very very slow. It took forever to show up, almost missed out flight out
Apr 12 2017
Pros: husband could drive without extra fares
Cons: they did not have the size truck i reserved so had to keep calling daily to see if they had in stock....on day three i received the car i rented.