Reviews for Budget in West Palm Beach
- All reviews 100%
Mar 26 2017
Pros: Price and value
Cons: Windows were filthy inside
Mar 24 2017
Cons: The location on my reservation was incorrect and when i picked up a car at the PBI instead the fee was increased by $100. We use Budget all the time when visiting Florida, several times a year and would have thought they would be able to help me with the issue and decrease the price to the original quoted price. We have seen many a customer haggle with the reservation person and be accomodated. Please consider reimbursing my cc. Thank you for you concern....
Mar 13 2017
Pros: Nice car, clean and fully fueled.
Cons: Provided a contract that had to be renewed at the end of the month. They then refused to extend the contract, and stated that they needed to open a new contract, at a higher cost. After nearly two hours of back and forth dialogue, they released us with no extended contract. Their ignorance on how to handle this situation was appalling. Had we been stopped by a police man we could have been arrested and the car impounded.
Feb 26 2017
Pros: Price was low
Cons: Car wasn't ready at pickup. The office at PBI was a disaster , crowded and not enough staff. Took almost 45 minutes to get the car. And the hand controls I needed were not installed correctly.