7.9 GoodSep 25 2021
Staff were helpful and rental check in/out was quick and easy. No pickup in this location.
1.9 HorribleJul 21 2021
Drove out there to find out they sent a verification of a car that wasn't event. Non apologetic and made me feel like this was somehow my fault. Bad systems=terrible customer service.
4.0 OkayJun 25 2021
The vehicle that I rented and received a confirmation for, was not really available. In fact, they had zero vehicles available and yet their availability on Kayak never changed. Apparently you can’t rely on this website to be current and accurate. Very disappointed.
6.0 GoodJun 22 2021
The car smelled like cigarette smoke and had bad suspension.
8.0 ExcellentApr 13 2021
Two things-a car that was a bit cleaner, and the store open on Saturday for an early return.
2.0 MediocreApr 11 2021
They did not have a car for us at all!!!! NothingDon’t take money for cars that you do not have
2.0 MediocreMar 8 2021
They didn't have the cargo van I rented. They called day of, saying they wanted to "save me the time" of coming to get it. I asked if they could locate one at another location and they told me I could call around. I did--no luck. I ended up having to rent an actual moving van and pay an extra month for being late. The representative didn't even apologize--just acted like it wasn't his problem. Appalling lack of customer service. :-(
6.0 GoodFeb 13 2021
The car smelled offensively of excessive air freshener as if the smell of cigarette smoke was being masked. The air freshener was so powerful that my cloths and belongings would smell like it hours after getting out of the car. My jacket still smells a day later!
8.4 ExcellentSep 29 2020
Staff was friendly great with walk around and pics, so happy when they do this!Um the cleaner they used at the time did not detail the car so when we dropped something on tee floor moved mat found glass
9.6 ExcellentAug 14 2020
Staff was friendly and helpful. Very convenient transaction.Wasn't aware there would be an additional $200 deposit required! It may have been somewhere in the fine print, but I was surprised with it when I picked up the van. Had i known, i would have probably chosen a different provider. I've rented many times from others and have not had to pay a deposit! That is a negative in my book.