Anderson Car Rentals

Cons: Extra charges because the driver was not the name on the card even though I rented it in his name. Poor service because I didn't use their damage waiver since I bought insurance through Kayak

Cons: I booked my rental online, and they didn't even have a car when I arrived

Cons: Picked up car and a very stressed and grumpy regional manager gave us our car. He complained about new employees, electricity outage, problems with the printer and that making everything stressful. Wasn't a pleasant beginning to our car adventure dealing with someone who was so grumpy and didn't smile. After driving we noticed there was a lot of hair on the back ledge behind passenger seats.

Cons: The car was smacked I get what I asked for, and the condition it was a brand new car but the bumper was loose and when I come in to get it or drop it off around noon the doors are locked and they are gone to deal with customers. If the are a business why it needs 4 employee to deal with a customer?

Cons: Had to wait 1 hour for pickup, car wasn't there,had to go pickup.

Cons: Didn't use..

Cons: The delivery of the car was slower than I would have expected. Was told 15 minutes and it was closer to 30. I was late to my appointment. The car had an awful smell of black cherry and cigarettes- we had to make the trip with the windows down. Noticed my credit card was charged 45.49 versus my Kayak receipt of 41.06. Had to call Enterprise. Their first response was that it was a road side assistance charge(that I did not agree to). I told them that sounds like a scam. They put me on hold then they agreed to take the charge off.