Cons: One thing I do not like is that the gauge that says how many miles worth of petrol is left in the tank stops indicating how many miles left once it gets below 50 miles. Instead you just get a "low fuel" warning.
Feb 13 2016
Enterprise is Best in Class
Pros: Enterprise is the only place to go for rentals. Everyone else will nickel and dime you to death.
Mar 24 2016
Jeep Renegade- The return of the 1960 VW,
Pros: The grey with red trim is nice
Cons: The last car that I drove that was this slow was a 36hp 1960 VW. A freeway maneuver needs tobe planned in advance and definitely do not plan on pass on a hill.
The Cruise control is ineffective. Even on slightly rolling terrain it will not maintain speed. The control logic does not try to add throttle until the speed has dropped 5 mph
There are better vehicles then ath eJeep Renegade. Cute, but...
Apr 24 2016
Easy, easy, easy!,
Pros: I am used to standing in line, and then taking 20 minutes at the counter to get my car. This was fast, handed me my keys in less than 3 minutes, and I was in my way!
Cons: To,d the car was in C18. It was really in C16.
Jun 4 2016
Pros: Car was great service in Asheville/Flecther easy and friendly staff
Cons: Pick up in Baltimore extra charges above what was stated in booking but problem resolved in Asheville
Jul 26 2016
Durham Enterprise is a Zoo
Pros: Very nice people
Cons: Way too many customers, some staff but still not enough to handle the volume. Tempers were short.
Sep 20 2016
Pros: Very easy and straight forward, will definitely use Enterprise again.
Cons: Employee for Alamo didn't show up that day so line was SUPER long because Enterprise employee had to pick up the slack.
Oct 15 2016
No cars available at that company or the whole air
Pros: Nothing. No car available. Wasted 1.5 hours, had emergency to deal with in morning.
Cons: No car. Disaster. No cars at that company or any company in Asheville even though I had "reserved" one online. What a waste of time. They should have been up front and i could have made other plans.
Oct 16 2016
Pros: The car was great, clean, drove well
Cons: The counter service; I was having trouble getting my questions answered, felt dismissed. had to go back in with son , in order to get questions about bill answered.
Cons: I could have has an uber from greenville for half the price. Very disappointed by the exorbitant price. Nothing "budget" about it.
Aug 15 2016
Pros: Best car- Jetta- to date in AVL
Easy d/o area Charlotte
Oct 1 2016
Pros: The agent I dealt with while renting the car was amazing, one of the best I have had from any rental car agency.
Cons: I didn't like not having an agent when I returned the car.
Nov 25 2016
Pros: The Budget rental staff were very helpful at all points of my rental!
Dec 12 2016
Pros: Reserving the car ways easy, as was pickup.
Cons: The cars are stored outside, and had ice on the windshield so I couldn't leave very quickly. Would have been great if that was already taken care of before I arrived so I could head to my flight in Charlotte without the lag time. The attendant did help me chip the ice off once I went back inside and asked for some help (the defroster wasn't making much of a difference). Was a higher price than I typically pay for an economy car.
Feb 25 2017
Pros: Professional service, quick service, excellent car.
Mar 12 2017
Pros: Incredibly efficient process at Asheville Regional Airport! My pick up and drop off times were both under 5 minutes and the staff was (as always) very friendly!
Cons: Car had a "wobble" noise from one of the wheels
Jan 16 2016
I love hertz!
Pros: Always excellent service!
Oct 3 2016
Pros: another great rental experience with Hertz. they have never failed me.
Nov 22 2016
Service was awful
Pros: The car itself.
Cons: The pickup took forever. The employee was new and no one was there to help him. He made mistakes. The car was under someone else's name when I went to drop it off. The drop off also took forever.
Mar 15 2017
Hertz would not honor reservation
Pros: Nothing. Awful experience.
Mar 15 2017
Non-Hertz Like Experience
Cons: I had to wait at AVL while a car was received in and then the car had not been cleaned while also being two classes. Slow the one I ordered.
In ATL at turn in. Slow response and confusion in prioritizatikn process which delayed my departure. Also unable to provide me a receipt at turn in.
Mar 27 2017
Pros: Drop off took less than 30 seconds
Cons: A little trouble with processing paper work and billing. Staff very pleasant and helpful
Cons: I thought it was pricey compared to other reservations I've made before, and when I dropped the car off the attendant seemed to be surprised that I was dropping off a car (as if a miscommunication had happened).
Dec 18 2016
Kayak makes it easy!
Pros: Dropping off the car in Asheville was a non-event. I walked in, handed them the keys, they handed me a receipt and I was on my way. Rate was exactly what I had initially been quoted.
Jan 26 2017
Pros: Nice car no problem's
Mar 1 2017
Pros: Easeof pickup and price . Free upgrade was nice.
Cons: Drop-off location not well marked. More or larger signage would help.