Arden car rentals

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Arden, NC
Dec 5 — Dec 12
Same drop-off
Arden, NC
Sun 12/5
Noon
Sun 12/12
Noon

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Arden car rental information

Pick-up locationArden
Rental locations2

Arden car rental reviews and directory

Rated #1
Thrifty
Best rated
6.5 Good (100 reviews)
1 location in Arden
Thrifty
Locations in Arden
  • 6.5
  • 6.9
  • 6.5
  • 6
  • 6.8
Recent reviews
1.9 HorribleJul 13 2021
No car was available. We waited for 1.5 hours and eventually had to rent a car from another company.
10.0 ExcellentMay 16 2021
Everything went smoothly
2.0 MediocreMar 1 2021
The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Better customer service at the counter.
10.0 ExcellentJan 3 2021
Experience was great.
2.0 MediocreSep 9 2020
Nothing.They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselves
8.0 ExcellentAug 11 2020
Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!
2.0 MediocreJul 24 2020
Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.
3.6 MediocreJun 19 2020
The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?
10.0 ExcellentNov 30 2019
so easy to pick up and return at this airport location. love asheville!
6.0 GoodNov 17 2019
Pickup and drop off easy. Price was good.Inside windshield was dirty and made it VERY hard to see when it fogged up.
Rated #2
Budget
8.3 Excellent (93 reviews)
1 location in Arden
Budget
Locations in Arden
  • 8.5
  • 8.6
  • 8.3
  • 8.1
  • 7.7
Recent reviews
2.0 MediocreNov 19 2021
no staff for drop off or pickup. office desk staff not courteous
10.0 ExcellentNov 18 2021
The employees at both my pickup and drop off sites were very helpful and very friendly. Would use them again.
8.0 ExcellentNov 17 2021
It was good! Car smelled like cigarette smoke.. Otherwise, very good!
2.0 MediocreNov 5 2021
I had requested a pickup time of 4pm. I arrived at 5:30pm and everyone was being told they were running about 30 minutes behind getting vehicles to customers, so even though my vehicle should’ve been ready for an hour and a half, there was still a delay. Aside from that $250 for a Hyundai Accent for two days is ridiculously high.
8.0 ExcellentNov 4 2021
Smooth transaction, nice experience.
6.0 GoodNov 2 2021
The car had no windshield wiper fluid, which at the time that i needed it, was a hazard as I was in the mountains with a windshield that was hard to see through
10.0 ExcellentOct 5 2021
Agent was very friendly and helpful but did not offer us a toll transponder for our return destination.
10.0 ExcellentOct 5 2021
Pickup at Asheville airport went smoothly and quickly. The agent was pleasant and knowledgeable. The car was clean and ran well.
1.9 HorribleOct 5 2021
Booked a car. The wait to pick it up was around 2hrs. Ended up finding another option.
10.0 ExcellentSep 26 2021
The agents at the counter were Very helpful and friendly.
From $46/dayRated #3
Dollar
7 Good (63 reviews)
1 location in Arden
Dollar
Locations in Arden
  • 7.4
  • 7.2
  • 6.8
  • 6.6
  • 6.8
Recent reviews
2.0 MediocreOct 25 2021
Terrible experience. They didn’t have the car I booked and charged me more for the car I got. Very expensive for the value.
1.9 HorribleJul 20 2021
The dollar representative left before our plane landed although representatives for other rental companies waited for their customers to arrive. Horrible customer service. You have some nerve asking for my review. Another rental company helped us out by providing us with a car although we didn’t have reservations with them. Their service was impeccable!
2.0 MediocreSep 9 2020
NothingAfter booking this with KAYAK, I show the confirmation number at the counter, and they tell me there are no cars available at all, and that the reservation system doesn’t work same day.
10.0 ExcellentJun 8 2020
Great customer service
4.0 OkayDec 31 2019
My reservation was given away. Had to wait 2 hours in line for a car that cost half the price i paid for beforehand
8.8 ExcellentNov 30 2019
Great truckDaily rate too high
10.0 ExcellentOct 17 2019
The car I had reserved had a flat tire so they gave us a different car that was very nice. Drop off was fine - we figured it out even though there was no staff in the garage.
8.4 ExcellentAug 1 2019
Quick pick up and drop off.
7.6 GoodAug 1 2019
Easy pick up and drop off at both Asheville and August airports. Friendly staff.When I asked the person at the desk if I had to have the car back by a certain time, he said it was a 24 hour rental so I had until the next day. Since I had put in a time when I booked it Dollar was expecting it in Augusta that evening and I was charged a late fee. Eventually they waived the fee.
4.8 OkayJul 31 2018
Car itself was fine.We were unable to contact Dollar when we arrived at the airport using the published phone #. It took about 20 to 25 min, to get correct number. Car was off site. Shuttle was very slow. Off site was 1.7 miles from airport and there was lots of traffic. Poor directions from staff at time of pick up. Rental return was difficult due to off site status. In sum, very poor logistics leading to a mediocre experience.
From $28/dayRated #4
Hertz
Cheapest deal
6.9 Good (49 reviews)
2 locations in Arden
Hertz
Locations in Arden
  • 7.5
  • 7.3
  • 6.5
  • 6.6
  • 7.1
Recent reviews
5.9 OkayOct 18 2021
I have yet to receive a receipt closing out my rental. Had to pay a fee to re-schedule my pick-up time.
1.9 HorribleOct 4 2021
They gave my car away and left me stranded. Ending up paying a ton of money for cabs.
1.9 HorribleAug 10 2021
The man that handled the rental was nice and professional but was put in a horrible position by having no help and was taking about 20 minutes with each client and there was a long line. Seemed that most of the passengers from my flight rented planes. It was a very long exhausting wait in line. There was no one there to show you how to even use the vehicle or do a walk around.
1.9 HorribleJul 31 2021
By the time I got to the counter no vehicles were available. Extremely bummed since I had a reservation.
8.0 ExcellentMay 13 2021
VERY friendly staff. Vehicle upgrade was excellent.Way too expensive.
2.0 MediocreMay 9 2021
Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.
10.0 ExcellentDec 25 2020
Could not have been easier all the way around from staff at the counter to the car itself.Not a thing.
10.0 ExcellentNov 10 2020
Staff. Car.
2.0 MediocreOct 13 2020
They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Had a car for us. I'm very disappointed.
4.8 OkayOct 4 2020
Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.more people at desk, don’t overextend reservations
Show more reviews
Rated #5
Avis
7.9 Good (29 reviews)
1 location in Arden
Avis
Locations in Arden
  • 8.1
  • 7.9
  • 7.9
  • 7.6
  • 7.7
Recent reviews
2.0 MediocreNov 4 2021
We booked the car for a week but our plans changed so we tried to modify the booking prior to arriving. We were unable to modify the reservation. When we arrived at the airport we were told they could not modify the reservation for us but it could be done when we returned the car. The car was dirty and smelled of cigarette smoke. The next day we tried to return the car and there was a line of people all the way to the baggage claim (only at Avis, not a single person in line at any of the other car rental counters). I waited in line as long as I could, it was barely moving, and my husband was calling from the terminal there were police everywhere and he was not allowed to wait for me any longer. I went to the front of the line looking for a key drop box. There wasn't one so I handed the key to the rep who was with another customer. We arrived home and called Kayak and Avis to get the charge refunded from the credit card. One rep hung up on us. Both companies told us it was the other company who was responsible for refunding us and nothing could be done to modify the reservation now. Only at that counter when returning. Ridiculous. After wasting at least 2 hours of our time and ruining our morning plans we finally got an answer that we would be charged nearly $300 for less than 24 hours of using this smelly, dirty, Kia vehicle. The rep was unable to tell us what the breakdown was for these charges and we would get a receipt emailed to us from Avis with the breakdown of the charges, which never arrived (shocker). The WORST car rental experience we have EVER had. We book from that airport all of the time -- never a single problem changing our reservation with the other car rental places. We will NEVER EVER use Avis again. THE WORST CUSTOMER SERVICE EVER. They shouldn't even be in business SHAMEFUL
10.0 ExcellentJul 30 2021
Great customer service at both pick up and drop off.
4.0 OkayMay 26 2021
Friendly front desk lady.Someone was supposed to meet us at the car, he didn't and we found him wondering around the rental garage. Car was dirty inside and out, AIR CONDITIONING didn't work and only found that out the next day when it was 95f outside. Literally miserable driving around in it. No directions to drop off in Fayetteville, NC. No pre inspection so i filmed everything to make sure i wasnt blamed for how dirty the car was, even AFTER i paid to run it through a car wash. You think covid times would ensure a clean inside but finger prints everywhere, on the screen, dirt in the back seat, just gross.
6.0 GoodJul 6 2019
Pickup in Fletcher was simply a disaster. No customer service, 60 minutes wait with only 3 other customers in front of us. Still Not sure if it was such poor lack of experience or inability to perform...? To top it of, attendant brings a car over for ‘easier’ access and brings the wrong car.Providing experienced employees or ones who are capable of performing simple tasks... Very very poor pickup experience.
10.0 ExcellentMay 20 2017
One wayBargain. Flight would of been $400. Was able to rent at Avis and trip total was less than $100. Great Deal!
10.0 ExcellentMay 4 2017
quick and easydropped off at an odd time so I had to go inside with the keys to turn the car in, not a big deal - its 30 feet from the parking lot.
10.0 ExcellentMar 1 2017
Easeof pickup and price . Free upgrade was nice.Drop-off location not well marked. More or larger signage would help.
10.0 ExcellentJan 26 2017
Nice car no problem's ?
10.0 ExcellentDec 18 2016
Kayak makes it easy!Dropping off the car in Asheville was a non-event. I walked in, handed them the keys, they handed me a receipt and I was on my way. Rate was exactly what I had initially been quoted.
7.2 GoodDec 11 2016
I thought it was pricey compared to other reservations I've made before, and when I dropped the car off the attendant seemed to be surprised that I was dropping off a car (as if a miscommunication had happened).
From $51/dayRated #6
Enterprise
Most popular
2 Mediocre (1 review)
1 location in Arden
Enterprise
Locations in Arden
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreDec 29 2016
Bad price estimatingI didn't like paying 120$ more than what kayak quoted me upon picking up my vehicle.I didn't like paying 120$ more than what kayak quoted me upon picking up my vehicle.
Sunnycars
2 locations in Arden
Sunnycars
Locations in Arden
Recent reviews
Easirent
1 location in Arden
Easirent
Locations in Arden
Recent reviews
335 travelers who rented a car in Arden gave the car agency they used an average rating of 7.3

Car rental locations in or near Arden

Good to know

Most popular agency

Enterprise

Most popular car type

Economy

Average price

$67/day

Good deal

$52/day

When to book a rental car in Arden

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Arden

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Arden car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Arden.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Arden car rental.

Top tips for renting a car in Arden

  • 25% of our users found rental cars in Arden for $52 or less
  • Economy rental cars in Arden are around 5% cheaper than other car types, on average

FAQs about renting a car in Arden