Guest Reviews
Overall Rating
7.4
Good
Based on 3,839 reviews
Cleanliness
6.5
Comfort
7.3
Pickup/Dropoff
6.7
Value for money
6.7
Hertz car rental prices in Arden
| Van | $200/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10.0
Car rental
Pros: great gas mileage
Cons: staff was excellent!
review from
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6.8
Cons: On sight computer issues for Dollar & Thrifty also available at my pickup sight with only 1 desk person trying to cover all 3 desks severely delayed my pickup for 1 hour after my arrival. Also, sight scheduled to open at 7:30 AM for my drop off, but personnel did not show until 7:45 AM & they just thought that was excusable because they are usually on time!!
review from
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5.6
Pickup chaos; drop off good
Pros: ultimately, I got a comfortable vehicle with good mileage
Cons: At pickup time, this location was grossly understaffed and had very few vehicles. I ended up with a car that was just returned, so was not cleaned or carefully checked out. Drop off was fine.
review from
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2.0
Cons: They don't accept debit cards and have a credit score to be approved. A suggestion should be they should run credit before a person shows up to pick up car
review from
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5.6
POOR SERVICE at the Hertz Depot
Pros: Nice vehicle, wll appointed.
Cons: Poor service at the counter and very DIRTY car. It was not cleaned prior to pickup.
review from
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9.6
Nice car!
Pros: The model vehicle they gave me was definitely an upgrade. I requested an standard size car and I got a very nice SUV. I was very happy about that!
Cons: Nothing!
review from
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6.0
Pros: If I had not had problems it was a great value for the money
Cons: The left front and back right both had slow air leaks. I added air 6 times during my trip. The car had an exhaust leak that affected the cabin. I had to drive with the windows open. The fumes got worse when the air conditioning was runnins.
review from
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2.0
Awful experience
Pros: Nothing
Cons: Even though we reserved our rental a long time in advance, the car we requested was not available. In fact, NO cars were available. Only trucks. And we were treated like something was wrong with us for nor accepting a truck for our vacation travel to Florida. Needless to say we did not rent a truck! We expect better from any car rental company, let alone Hertz.
review from
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10.0
Pros: Pick up at the airport, helpful staff
review from
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10.0
Car rental
Pros: great gas mileage
Cons: staff was excellent!
review from
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9.6
Nice car!
Pros: The model vehicle they gave me was definitely an upgrade. I requested an standard size car and I got a very nice SUV. I was very happy about that!
Cons: Nothing!
review from
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10.0
Pros: Pick up at the airport, helpful staff
review from
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5.6
Pickup chaos; drop off good
Pros: ultimately, I got a comfortable vehicle with good mileage
Cons: At pickup time, this location was grossly understaffed and had very few vehicles. I ended up with a car that was just returned, so was not cleaned or carefully checked out. Drop off was fine.
review from
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2.0
Cons: They don't accept debit cards and have a credit score to be approved. A suggestion should be they should run credit before a person shows up to pick up car
review from
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5.6
POOR SERVICE at the Hertz Depot
Pros: Nice vehicle, wll appointed.
Cons: Poor service at the counter and very DIRTY car. It was not cleaned prior to pickup.
review from
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6.0
Pros: If I had not had problems it was a great value for the money
Cons: The left front and back right both had slow air leaks. I added air 6 times during my trip. The car had an exhaust leak that affected the cabin. I had to drive with the windows open. The fumes got worse when the air conditioning was runnins.
review from
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2.0
Awful experience
Pros: Nothing
Cons: Even though we reserved our rental a long time in advance, the car we requested was not available. In fact, NO cars were available. Only trucks. And we were treated like something was wrong with us for nor accepting a truck for our vacation travel to Florida. Needless to say we did not rent a truck! We expect better from any car rental company, let alone Hertz.
review from
Where can I find Hertz car rentals in Arden?
221c Airport Road, Hertz car rentals
Address
221c Airport RoadPhone
+1 828 681 8031Top Tips For Renting a Car from Hertz in Arden
- Compact rental cars from Hertz in Arden are around 59% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Arden
What is the most popular rental car from Hertz in Arden?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Arden.
How many car rental locations does Hertz have in Arden?
Hertz has 1 rental location in Arden. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Asheville Regional Airport (AVL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Asheville Regional Airport (AVL)?
Yes