Reviews for Enterprise in Arlington
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Jun 26 2017
Pros: Office provided me with a different car upon request which was slightly bigger and indicated that the price to me would not change. The change to a slightly larger (but still 'compact') car was appreciated as I was traveling approximately 10 hours and ended up serving as a chaffeur for groups of people at my destination.
Cons: Original quote was $340, and I ended up paying $392. Office told me they literally don't have 'economy' cars. So, if you select it (which I did), you will get a compact car. I was offered a Ford Fiesta to drive 10 hours, and I asked if there was a bigger 'compact' available. The office gave me a dodge dart instead and explained that the cost would look higher right now because the car is technically bigger though still considered an economy, but they would downwardly adjust it to what I had paid inside the office (which was about $360 including a drop off fee not a part of the original quote). When I checked out after dropping the vehicle off, I was charged the higher amount with no explanation or commentary in the notes about the price. Also, staff told me there was a USB plug for my phone and bluetooth. There was bluetooth, but the car manual was unopened. So, I had to google instructions to sync my phone to listen to music. There was no USB port in the model. Without a USB port, I had no ability to charge my phone and had to stop to buy a phone charger specific to this vehicle which I will never use again.
Apr 8 2017
Pros: Friendly service, great vehicle
Feb 14 2017
Location too crowded and they hand you an undermai
Cons: Underinflated tires--like, "warning light came on" underinflated, in three of the tires! Site was so congested there was no where to park the car upon return.
Jan 27 2017
Always use enterprise
Pros: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.