Reviews for Budget in Arlington
- All reviews 100%
Sep 20 2016
Excellent customer service!
Pros: The staff is efficient, friendly and accomodating.
Aug 20 2016
Reeked of cigarette smoke
Pros: Drop off was fast.
Cons: Car in supposedly smoke-free fleet reeked of smoke. Attendant tried to help by spraying air freshener, which made odor worse. Budget should have given this car to anyone.
Jun 7 2016
Pros: The car we made the reservation for wasn't available, so we had to pay for a different more expensive one. Still the agent was kind and tried to help and the rest including the drop off went well. We left my husband's cell phone in the car so we had to go back and they returned it. That was good
Cons: We didn't like that they didn't have the car we we were expecting and we had to pay more for a new one, and the process took a long time.
Apr 25 2016
I was severely overcharged
Cons: My rental quote was $80, the contract value was $225, which got reduced to $150, but my credit statement reads $315. Something is seriously wrong.