Reviews for Avis in Arlington
- All reviews 100%
Jan 16 2018
Pros: All went well.
Cons: Difficult to understand the lady at the dropoff at Reagan airport.
Dec 26 2017
Pros: Car was clean and new.
Cons: Was told there would be an ezpass in the car but there was not.
Nov 23 2017
Pros: Great car, excellent mileage.
Cons: Rep changed my reservation at pickup which caused me to be charged for mileage. I had to call AVIS and talk to the supervisor to get the mileage removed. He was very helpful, and removed the extra charge but it took a long time.
Sep 4 2017
Great car but Poor customer service
Pros: The car ran well- nice and clean.
Cons: We couldn't find the ez pass so tried calling for help. After 30 minutes of getting shuffled from one person to another we hung up as no one could tell us where to find it. Also, we declined the insurance but were charged for it anyway. I'm sure an honest mistake but one that cost us an extra $30.99 for a three hour rental.