6.0 GoodJun 16 2021
Yes the staff friendly and helpfulThe car was not cleaned. My son had to take to be cleaned before leaving for our trip. It was brought back cleaner than picked up
8.0 ExcellentMay 11 2021
YesI called 24 hour assistance. Waited 42 minutes. No help
10.0 ExcellentAug 25 2019
Staff was very friendly easy to talk to.overall my experience was excellent. I will recommend for family members.From my experience everything was perfect you don't need to change anything .
7.6 GoodJul 1 2019
The value & staff. They worked hard to give us a clean vehicle.We had a group of high school students we were transporting and the van had the slightest odor of marijuana. We would have returned it, but there no other vans and we really needed the bigger vehicle.
8.0 ExcellentJul 1 2019
This location is too small for the volume of business they do. The facility needs to be enlarged and/or updated. That being said; the employees are friendly; you are offered water while you wait and they explain your charges. Overall a huge win if saving money is what you want to do.
8.0 ExcellentJun 18 2019
Got a great rate by renting the car several weeks ahead and paid at the time of rental. Car ran great but was a bit smaller than we anticipated but was fine for our needs.Check in and Drop off were both much longer than I anticipated. Each agent I dealt with were very nice and knew their stuff, but it was just a very slow process to get the car - much slower than I usually have when I rent. The agent really tried to sell the insurance - probably asked us 5 times.
10.0 ExcellentJun 15 2019
Hertz needs to notify customers online reservation can not be made through debit card. Or Hertz needs to block the option debit card payment. I had to cancel my reservation and reschedule due to this error and something is not convenient.
10.0 ExcellentApr 6 2019
The staff was amazing. So friendly and accommodating. Hassan even drove us back to the airport when we returned the car so we didn't have to take an Uber!Nothing
10.0 ExcellentAug 20 2018
Clean, good customer serviceYou need more then 2 employees, the 2 that were there worked there behinds off!
2.0 MediocreAug 14 2018
Worst car rental company in the business.The car I would finally end up with was fine. Drove fine.The location was very unorganized. The car they originally was going to give me, the tires we practically bald. Deposit on kayaks website said $100...ended up being $200. Took forever to get car, due to the fact only one person on duty to handle everything. Avoid Hertz. Trust me on this.