Cons: I contracted for an SUV and ended up with a sedan. Lost a day stuck in the snow in VT. Not happy to have lost that day.
May 9 2017
Pros: as far as the car, it was awesome. comfortable, very easy on gas, and roomy.
Cons: it had a smell as if cigarette smoke was being covered up which was kind of nauseating but at least an attempt was made.
May 17 2017
Pros: It was the perfect vehicle for my needs. Pickup/dropoff was quick and location is convienient. Employee was professional and pleasant.
Cons: the vehicle wasn't clean enough. There was a film on the interior of the windows and some seats had crumbs and crust.
Dec 19 2016
Rental was not available
Pros: Rental was not available. At least I was notified the day before by the local Hertz Rental agency saying there were no pickups in the surrounding areas for me to rent.
Cons: The fact that I had a confirmed reservation and as noted was notified the day before my rental was supposed to be picked up that there were no pickup trucks available in the area for me. I had t scramble to find a another company to rent from.