Pros: I liked the friendly and helpful service of the staff.
The car we had drove nicely, economic and was very comfortable for two and a bit of luggage.
Cons: The 12V connector was faulty, so we could not use it to charge our GPS. We had to buy roadmaps, luckily all ended well.
Sep 3 2016
Pros: The time it took me to get the car was very convenient. No time at all and I was on my way to my vacation. Everything about the rental was explained to me. The car was very comfortable and the trunk big enough to store all my baggage. It was clean and pick up and drop off very convenient and staff very courteous. The charge for the rental was great.
Cons: Everything was good no complaints.
Feb 1 2017
Pros: Wonderful service -- really friendly and helpful!
Feb 19 2017
Pros: The lady at the counter was helpful.
Cons: I had a hard time figuring out how to turn the wipers off.
Sep 24 2017
The rent house did not give us the car
Cons: Impossible to get the car...
Jan 2 2018
Real poor customer service
Cons: Hidden insurance costs that were not explained and not reversed. No explanation on additional costs
Pros: I loved that I was able to make a last-minute booking on Labor Day. The car was comfortable and clean and handled great.
Cons: It was difficult to get someone to answer the phone even during business hours. I was trying to confirm for several days that the location would be open on the holiday. Also $48 a day is a bit steeper than I am used to.
Pros: Someone arrived about 15 minutes after the designated drop off time. There were no issues raised about the delayed drop off - person on duty accepted the drop off without any questions or concerns.
Cons: No one was there at the designated drop off time.