Pros: I was turned away carless because I didn't have a credit card. The same debt card ive used every year to rent a car on my trip to Florida was not good enough. My car was in the shop and I was stranded.
Dec 22 2016
Pros: Proactively called me day of rental. Tremendous help.
Sep 19 2016
Pros: I was concerned about booking online but everything went very well and I would do it again. Online saved me half the cost since it significantly reduced the one way fee.
The car was clean and comfortable and easy on gas. Pick up was easy and drop off was easy except the location was difficult for an out of town person.
Pros: High tech, lots of space, fast car. Great service at pickup and dropoff.
Dec 5 2016
Pros: Enterprise works well with related companies at the Akron Canto airport so we had no trouble picking the car up after a late flight and easy drop off in the morning. Came with an ice scraper...which we didn't need but were glad to have just in case. Ohio... in the winter... you never know.
Dec 23 2016
Cons: The person who waited on us was very rude and disrespectful. Nothing about her was professional at all. Just the whole overall experience was horrible. We did not even get a vehicle from this branch location