Feasterville-Trevose Car Rentals

Cons: Car had scratches and dings. Also the car's interior didn't seem to have been cleaned

Cons: I Chose the location of Philadelphia airport for my reservation. I got to the Budget location at the airport and after the service person worked on my rental nearly 45 minutes he said I was in the wrong place and that my rental location was a 45 minute drive away. Then he said he could process me as a walk up and after another 30 minutes came up with a price 3 times the amount on my confirmation. I said that was unacceptable and he spent about another 30 minutes voiding it out. This went on and on. They finally gave me a price that was about double what I had reserved. I will never use Kayak or Budget again. If one rents a car at an airport, how are they supposed to go to a location 45 minutes away?? This was totally misleading, inconvenient and cost me twice price I had reserved it for.

Cons: Calling him

Cons: Customer services was horrible. Rude and disrespectful.

Cons: Searched for a rental from Philadelphia airport on the Kayak website, after taking the shuttle to Budget, was told my rental was at a location over 30 MILES from the airport. The representative was rude, told me I could take my luggage and get on a bus or pay for a taxi to get up there but they had no cars and couldn't help me. She was particularly unpleasant and walked off into the back without a second look.

Cons: The van had bald tires, maintenance light was on, alot of noise from the back tires. HORRIBLE RENTAL

Cons: The van only had a quarter tank, but then I only had to return it with a quarter tank.

Cons: Understaffed, included options without asking, and charged me for gps unit only to find out radio had gps...when I ask for refund on that feature they wouldn't consider

Cons: Unfortunately with the hybrid there is no trunk space. (None) that was very frustrating when packing a family for a trip. That made it hard and uncomfortable while traveling.

Cons: Hertz left me stranded in their PHL airport office. My reservation was DENIED because my two credit cards that I use all the time were not considered credit cards. The first card I used there was the card I used on the Kayak web site. They recommended a nearby competitor. SO I walked with all my suitcases and bags on wet, snowy, sidewalk-less, cold, dark streets to "National" who accommodated me on-demand for 1) a lower price and 2) better car. It would have been nice for HERTZ to drive me over there, but oh well. Perhaps a poor review and stopping my business with them for over 20 years might send a message. Be careful out there people.