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Gardendale Car Rentals

Mon 12/5 Pick-up
Noon
Tue 12/6 Drop-off
Noon
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Gardendale car rental reviews and directory

Payless
payless
Car rental reviews:
Good (7.0, 14 reviews)
Car rental locations in Gardendale:
1 location
Payless
Locations in Gardendale
5900 Messer Airport Hwy
+1 205 591 7020
  • 6.7
  • 7.4
  • 7.7
  • 5.6
  • 7.7
Recent reviews
8.0 Good
Apr 2 2016
Pros: Payless representative was pleasant
2.0 Poor
Apr 11 2016
Awful and embarrassing.
Pros: Nothing
Cons: Would not rent me the car. I refused to use a credit card and my credit rating through whatever soft check they conducted prevented me from obtaining a car. I had plenty of money to rent a vehicle and was extremely embarrassed. None the less, Hertz had no problem helping me out and I obtained a vehicle in ten minutes. I will NEVER try and rent from Payless again and for the rest of my life I will willingly discourage anyone from renting with this company.
7.6 Good
Apr 17 2016
Good vehicle; counter personnel was lackluster
Pros: The vehicle met my needs at a very good price.
Cons: The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.
7.6 Good
Apr 24 2016
Pros: The vehicle was service were good.
Cons: Returning the car and having no open spots for parking is unacceptable and a waste of customer time.
8.0 Good
Apr 25 2016
No worries
Pros: Service was good and fast. The car was clean and nice the front counter rep was professional and kind.
Cons: Left my glasses in the car prescribed and I have been attempting for a week to get someone from lost and found to call left several messages and no response upset about that but the rental itself was fine.
9.2 Excellent
Jul 11 2016
Great with 1 exception
Pros: Renting a car from Payless was an overal great experience. Customer service was great, the car was clean, in great shape and comfortable.
Cons: I asked to drop off in a different location and if there was a cost. I was told I have to bring the car back to that location only. Even though renting a car from Payless was an overal great experience, I might not be able to rent from Payless in the future due to this doesn't meet my overal needs if I need to drop the car in a different location but can't.
9.6 Excellent
Aug 7 2016
Pros: The agent was very pleasant and helpful. She upgraded the rental when they were out of the size that I had ordered. She did not attempt to upsell the rental.
4.8 Okay
Aug 15 2016
Pros: Good price
Cons: Condition of rental. Car had very high mileage and several areas of visible damage!!.
9.6 Excellent
Aug 21 2016
Good Experience
Pros: Helpful and friendly staff that were willing to answer questions. The entire process was smooth.
4.4 Okay
Sep 18 2016
Cons: Very hard to get into the parking location for Payless. Then the door to get to the counter was locked & a hassle to get in. Check in clerk was pleasant & helpful. Check out clerk was rude.
Alamo
alamo
Car rental reviews:
Good (6.6, 13 reviews)
Car rental locations in Gardendale:
1 location
Alamo
Locations in Gardendale
5527 Airline Dr
+1 205 599 7100
  • 6.3
  • 6.0
  • 7.1
  • 6.8
  • 7.1
Recent reviews
10.0 Excellent
Dec 2 2015
Pros: Great, fun, affordable car with unlimited miles
Cons: The Alamo booth isn't clearly labeled at the bhm airport. It's shared with the National rental booth but I didn't find that out until I asked one of the National guys where the Alamo booth was.
10.0 Excellent
Feb 17 2016
Quick service and very clean car
Pros: The car had 700 miles on it and was Bluetooth ready for hands free.
Cons: Agent was not very friendly but she wasn't rude either.... Just doing her job.
4.0 Mediocre
Mar 4 2016
Don't try to change your plans!!
Cons: I was travelling for work this week and had to change my plans last minute so I had to switch my drop off location and I was charged an extra $350 which was more than I had to pay for the whole rental. I contacted Alamo's customer service who were extremely rude and said this is the rate and there is nothing they can do. The fact that I had their car and was forced to pay this amount felt like I was taken advantage of and had no choice in the matter.
6.8 Good
Mar 7 2016
Pros: Quick
Cons: Didn't have the car I reserved.
2.0 Poor
May 3 2016
Cons: Check in was a long involved pain, and once I got through it all, was told I was not able to rent a car because I didn't carry a major credit card and was renting for a one-way travel from ATL to BHM. Was largely inconvenient and was sent to another company that could accommodate. It cost me an extra hour in the airport and ended up spending a lot more. I wouldn't recommend Alamo or really Kayak for that matter.
10.0 Excellent
May 4 2016
Pros: Quick drop off and no hassles. Staff was friendly.
Cons: A little confusing from entrance and so many signs for all the different rental companies. Be nice to make them more uniform and better color coded to follow.
9.2 Excellent
May 9 2016
Cons: Both seats were pretty significantly stained. Otherwise, a great experience.
5.6 Okay
May 16 2016
Cons: service persons were rude unless you were a select customer service person at pickup was on personal phone or cell phone and when stepped in the line put it down and said rudely what can i help you with and then said well you have to have airline information to pick up car I didn't fly in I drove in
8.4 Excellent
Jul 14 2016
Pros: Pick up & drop off was quick and easy. Brand new car. Only 300 miles on it.
Cons: Car had not been detailed. Not vacuumed, hand prints on windows, etc. Brand new car. Only appox 300 miles on it.
4.0 Mediocre
Aug 2 2016
Pros: Comfortable car.
Cons: Going to have to work with the Alamo office in Houston - the BHam return could not fix this but they charged me a whole extra day to return the vehicle one hour late, including insurance coverage, extra driver, etc. Over $100 for one hour- even the return person said that was excessive in her view. Car was not clean on outside had not been washed.
Budget
budget
Car rental reviews:
Good (6.6, 4 reviews)
Car rental locations in Gardendale:
1 location
Budget
Locations in Gardendale
5900 Messer Airport Highway
+1 205 322 3596
  • 6.5
  • 6.5
  • 6.5
  • 6.5
  • 7.0
Recent reviews
6.4 Good
Dec 31 2015
Backstabbing
Cons: I filled the tank and was still charged by Budget for a full tank of gas. Is this the way they make money off people that travel? Charge them for filling the tank when it is full when they know they are already gone.
2.0 Poor
Feb 26 2016
Absent
Cons: My flight was delayed and no one was at the counter or in the garage for me to rent the car I reserved. I rented a car elsewhere.
8.0 Good
Jul 15 2016
fast and excellent service
Pros: Location and service
Cons: Car had items left by the previous rental.
10.0 Excellent
Sep 29 2016
Pros: Staff was very helpful. The van was clean and very comfortable.
Cons: Not really anything I can say I didn't like.
Avis
avis
Car rental reviews:
Good (7.0, 2 reviews)
Car rental locations in Gardendale:
1 location
Avis
Locations in Gardendale
5900 Messer Airport Highway
+1 205 592 8901
  • 8.0
  • 3.0
  • 7.0
  • 9.0
  • 8.0
Recent reviews
8.4 Excellent
Oct 17 2015
Good bang for the buck
Pros: Good value and easy pickup/drop off.
Cons: Huge stain on driver's seat when I took possession of the vehicle.
5.6 Okay
Jun 27 2016
No smoking please
Pros: Pick up was quick and easy
Cons: Even though the car had no smoking stickers, someone had smoked in it previously and it smelled horribly. i dreaded getting into the car all weekend because of the smell.
Enterprise
enterprise
Car rental reviews:
Excellent (9.8, 2 reviews)
Car rental locations in Gardendale:
2 locations
Enterprise
Locations in Gardendale
1100 Pecan Ave
+1 205 631 2607
5900 Messer Airport Hwy
+1 205 591 1927
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 9.0
Recent reviews
10.0 Excellent
Sep 2 2016
Pros: Harrison was so very helpful. He gave us a great deal on a lot bigger car then I had planned and it was wonderful to have all that room. Made for a awesome ride back to VA. Also had a problem with being charged for Insurance which I already took out with Alamo for a different vehicle I was going to rent. But called customer service and they took care of it. Thanks
Cons: When we took the vehicle back to Norfolk Airport there was a few issues. I called they said on the recording they were open till 11:30 pm. Door said 10:00pm. Got there before 9:00pm not a soul in site. Need to work on that.
9.6 Excellent
Nov 21 2016
Pros: Easy return and pickup and very clean car.
Cons: Insurance was pretty high amount.
Hertz
hertz
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Gardendale:
2 locations
Hertz
Locations in Gardendale
4725 65th Place North
2055916090
5900 Messer Airport Hwy
+1 205 591 6090
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Nov 21 2016
Great experience
Pros: The car was excellent on gas. On one tank from birmingham to Baton Rouge, it only took $18 to fill up. That was a huge plus!
Cons: Nothing. Everything went smoothly
National
national
Car rental locations in Gardendale:
1 location
National
Locations in Gardendale
5527 Airline Dr
+1 205 599 7100
Sunnycars
sunnycars
Car rental locations in Gardendale:
1 location
Sunnycars
Locations in Gardendale
5900 messer airline highway
36 travelers who rented a car in Gardendale gave the car agency they used an average rating of 7.1

Car Rental Locations in Gardendale

Gardendale
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