Cons: I had to cancel the rental when they were unable to locate a car for me anywhere in the area, even though i had a reservation. Not sure how that happened.
People were friendly and apologetic, but they have a poor inventory management, at least on this day.
Apr 14 2016
Pros: Everyone went above and beyond for our rental experience. I will definitely rent a car with this Enterprise again! They upgraded our car for free when the type we reserved wasn't available. They also refunded money on our gas because we didn't use the entire tank.
Sep 23 2016
No car available
Cons: No cars available at all when I arrived. What's the purpose of a reservation? The attendant offered zero help.
Sep 25 2016
Pros: When I arrived in Lexington, the Enterprise office was closed. The car was never picked-up.
Sep 5 2016
Pros: I always love enterprise to rent cars and always recommend Kayak for airlines . I own a travel agency