Pros: Quick check in, car was ready and easy drop off. Car ran great and was fun to ride in.
Cons: I didn't like the color of the car but it's a rental so that doesn't really matter
Oct 13 2015
Friendly, prompt service
Pros: The staff who came to check the car in was very helpful.
Cons: The rental was too expensive.
Oct 19 2015
Pros: Great staff, great car, ease in pickup and drop off.
Cons: Cars were sold out. Had to make special trip back to airport to get exact car I rented for special occasion (convertible). But the staff was very apologetic (out of their hands for sure) and helped make it work out ok.
Mar 24 2016
Friendly Service From Start to Finish
Pros: Both sides of the trip, the service was top notch. Friendly when I signed up, and amazing when I arrived at 9:58, for a 10pm return, that I was going to get dinged. I didn't, and I was allowed to fill up the tank. Amazing customer service from start to finish
Apr 25 2016
Cons: I drove from greenville to Asheville. One hour rental- $125. Way too much money. Never again.
Aug 15 2016
Cons: Car was fine, but agent was not at the desk when I arrived. I had to go to the back to get him to come out. Then he was not very friendly and tried to overcharge me as I was picking the car up earlier than anticipated as our flight got in early.
Sep 9 2016
Pros: They were extremely accommodating to switch out my original rental even though I didn't rent from them originally. They were very pleasant and wanted to help in every way possible even though they didn't have many cars on the lot. My original rental that was given to me was extremely dirty and had vomit in the back floor. But this company in Greer was more than accommodating to get a replacement.
Sep 22 2016
No cars available
Cons: Couldn't honor the reservation because they were short on cars.
Jan 3 2017
Great price, nice car, easy pick up/drop off.
Pros: I think we paid $8 a day before insurance, taxes, and whatever other fees - and we were picking up and dropping off at different locations. The Versa wasn't bad for a little car. We had good room for two adults, some luggage, and a baby in a car seat; and the car was powerful enough to get on and off the highway easily. It was clean and ready to roll when we picked it up, and it was an easy drop off.
Cons: Very minor, but the pick up location was a little confusing.
Jan 15 2017
Great Service - cheap and easy
Pros: Greeted very week, treated even better. Close to the terminal and very affordable.
Pros: Liked the customer service agents. They were awesome.
Cons: The car smelled..no REEKED..of cigarettes. Someone didn't charge the $250 fine for smoking in the vehicle I guess. Also the tires had limited tread and the vehicle was all over the highway. What an awful experience.
Pros: The quick process of dropping off the vehicle.
Cons: The interior of the vehicle was in horrendous condition. Third row had stains and candy stuck to the seat. The cup holders all had some syrupy goo in them and there was and awful stench in the vehicle.
Oct 31 2016
Cons: The first car they gave me had a crack in the windshield, but I was quickly given a new car
Cons: Counter Rep stated that if I did not purchase the Road-Side assistance (from Thrifty), that Thrifty would not come out and pick upithe rental car if it had a mechanical breakdown (that was not a result of driver error). If that is true, then I will not rent from Thrifty again. If that is false, then Thrifty has a dishonest counter rep that should be reprimanded or fired.
Jan 11 2017
Not at the airport!! Discriminates against debit c
Pros: This place is listed as being at the airport. After looking for 15-20 mins another car rental agent told me I had to call them. They literally come pick you up with a shuttle and drive you 2 miles down the road. I only use debit and with thrifty you have to pay an extra $20 per day for insurance even if you already have insurance just because of debit card. Once I got the car it smelled like someone had used drugs in it. Returned the car the same day and was told I had been refunded but 4 days later and haven't seen refund yet. They use cheap prices to lure you to them and once your there (2 miles from airport) you have no choice but to use them or waste time riding all the way back to the airport.
I never write reviews but this "experience" needed to be reviewed.
On a good note the staff are nice and helpful and realized the policies were bs. They are nice folks so they probably hate working there and having to enforce these ridiculous rules.