Pros: Quick check in, car was ready and easy drop off. Car ran great and was fun to ride in.
Cons: I didn't like the color of the car but it's a rental so that doesn't really matter
Oct 13 2015
Friendly, prompt service
Pros: The staff who came to check the car in was very helpful.
Cons: The rental was too expensive.
Oct 19 2015
Pros: Great staff, great car, ease in pickup and drop off.
Cons: Cars were sold out. Had to make special trip back to airport to get exact car I rented for special occasion (convertible). But the staff was very apologetic (out of their hands for sure) and helped make it work out ok.
Mar 24 2016
Friendly Service From Start to Finish
Pros: Both sides of the trip, the service was top notch. Friendly when I signed up, and amazing when I arrived at 9:58, for a 10pm return, that I was going to get dinged. I didn't, and I was allowed to fill up the tank. Amazing customer service from start to finish
Apr 25 2016
Cons: I drove from greenville to Asheville. One hour rental- $125. Way too much money. Never again.
Aug 15 2016
Cons: Car was fine, but agent was not at the desk when I arrived. I had to go to the back to get him to come out. Then he was not very friendly and tried to overcharge me as I was picking the car up earlier than anticipated as our flight got in early.
Sep 9 2016
Pros: They were extremely accommodating to switch out my original rental even though I didn't rent from them originally. They were very pleasant and wanted to help in every way possible even though they didn't have many cars on the lot. My original rental that was given to me was extremely dirty and had vomit in the back floor. But this company in Greer was more than accommodating to get a replacement.
Sep 22 2016
No cars available
Cons: Couldn't honor the reservation because they were short on cars.
Jan 3 2017
Great price, nice car, easy pick up/drop off.
Pros: I think we paid $8 a day before insurance, taxes, and whatever other fees - and we were picking up and dropping off at different locations. The Versa wasn't bad for a little car. We had good room for two adults, some luggage, and a baby in a car seat; and the car was powerful enough to get on and off the highway easily. It was clean and ready to roll when we picked it up, and it was an easy drop off.
Cons: Very minor, but the pick up location was a little confusing.
Jan 15 2017
Great Service - cheap and easy
Pros: Greeted very week, treated even better. Close to the terminal and very affordable.
Pros: I was *upgraded* to a Nissan Versa from a Chevy Sonic for free. The Sonic is a nicer vehicle. No Sonic's were in the lot. Same difference.
Cons: Had the rental for 26 hours. Charged for two full days.
Sep 27 2016
Pros: The quick process of dropping off the vehicle.
Cons: The interior of the vehicle was in horrendous condition. Third row had stains and candy stuck to the seat. The cup holders all had some syrupy goo in them and there was and awful stench in the vehicle.
Oct 31 2016
Cons: The first car they gave me had a crack in the windshield, but I was quickly given a new car
Mar 23 2017
Pros: Our plane was delayed and even though the rental counter was supposed to close at midnight the ticket agent waited for us.
Apr 15 2017
Pros: Nissan Sentra was the right size for my needs
Car had good gas mileage
Cons: Smelled like cigarette smoke.
Steering was sloppy.
Apr 24 2017
Nice Car, but Bad Customer Service
Pros: We loved the car and got a free upgrade - the return was super smooth.
Cons: The customer service when we picked up the car was horrible. The person at the front counter was very rude and seemed like she hated her job. When we asked questions she huffed and rolled her eyes and had a short tone. My husband and I had never rented a car before and had a few questions, but felt intimated when asking because she was so short with us. The upgrade was nice but it was just because they were extremely low on cars. I do not know the person's name, but she was working at the GSP airport on 4/19/17 around 10:30 p.m.
Apr 30 2017
Cons: windshield wipers need replacement
May 19 2017
Pros: Easy process, Good clean car, the way it should be!
Jun 13 2017
Jun 28 2017
Cons: My reservation states that I would be charged the remaining balance of 48.33, but they charged me 73.77. Why was I charged 25.44 more than I was supposed to be? I did not have any additional drivers, insurance, optional items and I am 49 years old..so why was I charged more?
Cons: Counter Rep stated that if I did not purchase the Road-Side assistance (from Thrifty), that Thrifty would not come out and pick upithe rental car if it had a mechanical breakdown (that was not a result of driver error). If that is true, then I will not rent from Thrifty again. If that is false, then Thrifty has a dishonest counter rep that should be reprimanded or fired.
Jan 11 2017
Not at the airport!! Discriminates against debit c
Pros: This place is listed as being at the airport. After looking for 15-20 mins another car rental agent told me I had to call them. They literally come pick you up with a shuttle and drive you 2 miles down the road. I only use debit and with thrifty you have to pay an extra $20 per day for insurance even if you already have insurance just because of debit card. Once I got the car it smelled like someone had used drugs in it. Returned the car the same day and was told I had been refunded but 4 days later and haven't seen refund yet. They use cheap prices to lure you to them and once your there (2 miles from airport) you have no choice but to use them or waste time riding all the way back to the airport.
I never write reviews but this "experience" needed to be reviewed.
On a good note the staff are nice and helpful and realized the policies were bs. They are nice folks so they probably hate working there and having to enforce these ridiculous rules.
Mar 20 2017
Cons: They would not take the online insurance I had paid for online. Said they did not take third party insurance. I did the same think six months prior and they took it just fine even said it was better than theirs.
Mar 27 2017
Pros: Friendly people!
Cons: Changed the cost of rental at checkout, not what was promised and not good.
Mar 29 2017
Cons: Called three times was picked up 1 hour from when we landed when we drop the car off there was no driver to take us to the airport
Apr 5 2017
Cons: Car was damaged. Rented it to me anyway. Charged my corporate CC twice. Will not send me a receipt. Car fuel was on empty. Rented for one day, they said I had it for three, and charged me for three days.
Seriously, this was the worst rental car experience I have ever had. I would rather walk than use them again
Apr 5 2017
Cons: They were severely understaffed and slow. I filled up the gas tank when I returned the car and it only had a half tank of gas when I started , but they refused to give me a gas credit for the half tank even after I asked twice about it.
Your price of $108 ended up $121 after taxes.
Car was fine, service not good at all.
Pros: Liked the customer service agents. They were awesome.
Cons: The car smelled..no REEKED..of cigarettes. Someone didn't charge the $250 fine for smoking in the vehicle I guess. Also the tires had limited tread and the vehicle was all over the highway. What an awful experience.
Sep 27 2016
See above review
Pros: See above review (for Philadelphia)
Cons: See above review (for Philadelphia)
Apr 30 2017
Pros: Promptness and ease of completing the transaction