sent me to a closed location
Pros: The staff in New Orleans were very friendly, and I liked my car. The staff was helpful about telling me how to get credit back for insurance I didn't consent to pay for.
Cons: First, I was charge $143 for insurance that I didn't consent to. Then when I extended my rental till 2pm on a Saturday they failed to tell me the drop off location would be closed. It was a total nightmare.