Recent Reviews
- All reviews
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- Neutral
- Negative
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8.4
Pros: Great service. No issues. Easy upgrade. Very satisfied!
Cons: Car could have been a little cleaner.
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10.0
Pros: Excellent professional staff
Cons: Very busy place
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8.0
Fine Experience
Pros: I liked having a comfortable reliable vehicle. Customer service was fine. Good experience.
Cons: When I received my vehicle it had about a quarter missing from the gas tank. When I returned it I made sure to return it with a full tank and did not receive reimbursement from the 1/4 missing. No big deal just slightly annoying but overall it was good.
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2.8
Lack of customer service
Pros: Eventually got the car so we could leave. The drop off center at the airport was much better.
Cons: They do not pick up from the airport. We had a reservation, but did not get the car we originally reserved and it took over an hour to get an actual vehicle. Would not recommend others to come to Gretna.
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9.6
easy and quick
Pros: made my reservation the day before, they called to confirm. Went in the next day to pick it up, should have used their pick up services but forgot. dropped off the vehicle quick and easily. No hidden fees. And they dropped us off at our next destination, complimentary!
Cons: N/A
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5.2
Not convenient at all!!
Pros: Price was good.
Cons: Car wasn't clean from inside. Not convenient because we couldn't drop off at airport since we were from out of town. First time renting from enterprise and not satisfied at all.
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8.0
Cons: do not like the Fiat cars
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10.0
Pros: Excellent professional staff
Cons: Very busy place
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9.6
easy and quick
Pros: made my reservation the day before, they called to confirm. Went in the next day to pick it up, should have used their pick up services but forgot. dropped off the vehicle quick and easily. No hidden fees. And they dropped us off at our next destination, complimentary!
Cons: N/A
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8.4
Pros: Great service. No issues. Easy upgrade. Very satisfied!
Cons: Car could have been a little cleaner.
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8.0
Fine Experience
Pros: I liked having a comfortable reliable vehicle. Customer service was fine. Good experience.
Cons: When I received my vehicle it had about a quarter missing from the gas tank. When I returned it I made sure to return it with a full tank and did not receive reimbursement from the 1/4 missing. No big deal just slightly annoying but overall it was good.
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8.0
Cons: do not like the Fiat cars
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2.8
Lack of customer service
Pros: Eventually got the car so we could leave. The drop off center at the airport was much better.
Cons: They do not pick up from the airport. We had a reservation, but did not get the car we originally reserved and it took over an hour to get an actual vehicle. Would not recommend others to come to Gretna.
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5.2
Not convenient at all!!
Pros: Price was good.
Cons: Car wasn't clean from inside. Not convenient because we couldn't drop off at airport since we were from out of town. First time renting from enterprise and not satisfied at all.
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