Gretna Hotels

Hotel staff was friendly and the hotel is conveniently located close to the mall and highway for quick access.

Room was not that clean. Additionally this "hotel" has exterior facing entrances so it is really a motel. And it looks like one.

Nothing

It was filthy. We checked in late at night with 2 small children. I searched all night for a different room, but couldn't find anything. Finally, the next day I was able to book a room in the Quarter for an outrageous price. That should indicate how bad it was.

Very nice room. Very clean. Comfy bed.

Fridge stopped working once but we fixed it.

The staff was very friendly and helpful. The beds were so comfortable. Also liked that they had a little store instead of a vending machine.

The staff was great, rooms were clean and neat. The poolside was nice clean and filtered. And the location was convenient nice view

The price of valet was a lil expensive

The room accomidations

Having to pay $40 a day to valet car with no prior notice!

Nice lobby, friendly staff, clean room, requires a key to get into the lobby at night. Easy checkout.

Vallet appeared to be the only parking option and it was $44 which was about half the price of the room. I hate hidden fees at hotels. The blanket on the bed was too warm for how the air conditioner cooled.

Price

Friendliness of staff and bed

Riverside view, mall access from hotel, cleanliness

Pool closed due to weather, could have used a microwave and unclear channels.

The hotel was in a great location and very walkable to various New Orleans attractions. The staff was very friendly and accommodating. They allowed me to change my room to a double queen and check-in early as well as do a late check out until 3 which I appreciated. The room was a nice size for two people.

The bathroom wasn't as clean as I would like. There was hair left over from the previous occupant. The blanket was also dirty when I separated it from the sheet.

Staff was super friendly and accommodating. Bed was beyond comfortable and the tub alone was worth the stay.

The staff was wonderful! When my partner had trouble with the stairs, they moved us to the first floor to accomodate his illness. Every time the owner saw me hauling something into the building, he offered to carry it for me himself.

Breakfast was disappointing - standard continental fare. There are great shops nearby that sell homemade bagels and dougnuts, but they opt for Sam's Club instead. I'd rather see them offer something unique and local than what I can buy for myself at home.

Nothing

The room was filthy. The bedspread had numerous cigaret burn holes, the bathtub had a scum ring and the continental breakfast was a joke. Dry cereal ....that was all! Horrible experience

Very close to French Quarter / museums. Only took 15 mins. But the neighborhood is VERY run down.

The staff was inept. We reserved a king bed and were initially placed w/ 2 full. Maid service was the worst I have ever seen in years. - Day one did not bring coffee/cups or clean towns (came up at 7pm when we returned). - Day two maid skipped us -- no towels, bed unmade, dirty towels on floor still, porcelain not scrubbed, no coffee/cups. - Day three in the afternoon we telephoned to remind them to bring towels -- they picked up dirty towels but did not bring fresh. We returned after housekeeping had left, so the office said they would not bring us new towels -- we had to go to office to get fresh. The room itself was barely acceptable, even for a modest motel chain like Motel 6 -- which are about half the price of this room. Smoke alarm torn out, very shabby blankets, door terribly banged up, pool was closed. As a side benefit we witnessed a drug deal (exchange money for packet) in this very downscale neighborhood. I wouldn't stay here again on a bet.

It was new and clean. Good facilities. Staff were friendly.

The rooms had no black Tea bags(only coffee). Since these are suites with kitchenette, it would be nice if there a few utencils or atleast some plastic spoons, forks and knives.

Tons of construction all around. Very limited parking, even in the lot we paid for.

Helpful staff at check in and after; nice accommodations and room features for us given we had an infant with us--refrigerator with freezer compartment, microwave, brought us a pack and play for our infant; and location is nice as the street car is on the street.

My husband,3 young kids and I spent the weekend here to do some fun Christmas activities over the weekend. Excellent location across the street from convention center and Riverwalk, near Fulton street and French Quarter. Staff was excellent, room was very nice and located in a very safe area of New Orleans. We'll definitely be staying at the Mariott again!

Staff was very accommodating, the hotel was clean and excellent condition

The pillows were feather pillow which was very uncomfortable, when I asked for foam pillows they were out, I guess other guest wanted foam pillows. WiFi was expensive I don't understand when you check into a cheaper hotel it is free, now days WiFi is just as used as TV and they don't charge for that.

Hidden gem, very clean,and nice staff, very professional staff even in the wee hours of the morning.

Breakfast could be longer....

Was a great hotel, although it didn't feel like a hotel at all. Felt like we rented a big house to stay in. The reviews that mention walking to get to breakfast and check in worried me because i want sure how far it was, but when we got there i couldn't believe anyone actually complained about it. Breakfast is right across the street, although we didn't eat there and check in is less than a block away. I walk further when i am home just to get the mail. I would highly recommend anyone that's wants a unique experience to try it out. We parked the car and used the trolley and a few cabs and had a wonderful stay. Will Donatella be visiting this hotel again.

If i had to say something i didn't like it would probably be the location. It wasn't bad but i could understand someone not familiar with new orleans to worry. It's right on the edge of the garden district so at night i wouldnt recommend walking around. I did feel safe at the property though.

Pleasant atmosphere.

requested a bath and did not get it. shower not powerfull

Great place to stay

Not much

A/ c didn't work had to sweat all night an the price we paid was a rip off

https://www.google.com/search?safe=off&rlz=1C9BKJA_enUS590US590&hl=en-US&q=flume&spell=1&sa=X&ved=0ahUKEwixkcbG6IfPAhUBXz4KHbXjBjIQBQgXKAA&biw=1024&bih=748&dpr=2#mie=e%2C%2Cflume%20insane%2CH4sIAAAAAAAAAONgFuLSz9U3yMtILkzJUgKzy5JNTCuStQR9S4szkx2LSjKLS0Lyg_Pz0gH_GbS9LQAAAA

On the St. Charles Trolley route, so easy to come and go at all times of day or night. Room furnishings were modern, and made you feel comfortable. Front desk staff helped us with luggage and cabs. Very nice.

The room and common areas were fantastic. I mean fantastic. What a way to celebrate birthdays and off to college. Even more spectacular was the staff -- especially the front desk personnel. Without a doubt -- TOP NOTCH. Making the personal connection

Not a thing. And I mean not a thing. While the room may have needed a little TLC (guests can be very hard on a room), my goodness. This stay will be a permanent family memory. THANK YOU! We will enthusiastically recommend this property.

The property is spectacular, but what sets it apart are the wonderful staff members there. Everyone from the doorman to the maid made me feel like I was am honored guest. Highly recommend this property!!!

Not a thing!

simply superb, nice visual, great staff, very comfortable, nearby the points of interest. ...and a great summer deal for the rooms

nothing...but the parking was a bit awkward, even with the valet. but not terrible

Location, Staff, Size of room, Entertainment,, Breakfast, Bar and bed

The room needed at least one more lamp and the internet connection was not reliable.

Great location. Helpful,polite staff.

Rooms are small.

Liked the location, breakfast and comfortable bed!

My family stayed here (3 rooms/2 nights) to attend my daughter's wedding. Rooms were great for the price compared to other hotels nearby. Very clean and comfortable.

Parking issues. Perhaps hotel could give better information with regards parking options in the French Quarter area.

Very clean, smaller room but good for family of 3

Everything was wonderful

The price for parking . It was outrageous 28 dollars for one night or park on some side street blocks away. You kinda got us on that one.

We just expected a little better than what we got.

Expected the sweet to be a little sweeter

The bed was extremely uncomfortable.

Nothing

Worst Hotel every. 0 up keep in the last 20 years. Don't let the pictures fool you it's a dive.

There was a streetcar and bus stop right by the hotel which was very convenient.

Room size and amenities were great.

You could hear the rooms above and next to you.

The room was great and better than described. Powerful AC/Heat Unit. The Kitchenette had cookware and dishes, a dishwasher, full size fridge, two stovetops, a large coffee maker, large sink, and table for two seperate of the living space. There was a decent sized pull out couch, coffee table, and large desk. Large Closet and fantastic shower pressure. Garden and pool are enclosed from street view. Basketball court and fitness center. Free Breakfast options that were beyond expectation in variety and quality. 4 short blocks on straight line from convention center. I was closer and paying less than most attendees. The employees were the best, though. They checked my bags since I got in for a conference at the Convention Center early, gave me free trolley tokens and advice for touring, easy to talk to, and met all of my needs. Only 4 blocks away

Street-side hotel rooms in ANY part of downtown New Orleans can be loud on Friday and Saturdays, and my room was ground floor street side.

Neighborhood seems safe. The trolley rails run right in front of the building; however, the trains weren't operating due to construction. There's a 24hr restaurant across the street and a BBQ & pizza place next door; there are 2 sushi restaurants and a CVS within a 10 minute walking distance.

you have to find a place to park in the street as there is no parking provided. We had to circle the neighborhood a few times before we found an open spot.

Location! Street car stop is right across the street. No need to rent a car at all. Easy access to french quarter.

I really like the proximity to shopping, restaurants, and the aquarium.

The restaurant was closed

When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.

That we couldn't stay longer this time.

Staff was great very nice & helpful answering our questions. First time ever to Orleans we turned onto the road for hotel & was in wrong lane a car let us in being nice. We arrived at hotel the nice man was a hotel employee. Nice even when not at work.

Absolutely clean! Everything looks like brand new. Very courteous and efficient staff.

We would certainly recommend this hotel to friends. Everyone went out of their way to make us comfortable. We had arrived way before check in time after being on a cruise. We were offered a secure place to store our luggage, they made sure our rooms were the first ones cleaned. We certainly appreciated that more than anyone knows. Drinks and snacks were offered too. This is by far one of the most accommodating hotels we have ever stayed at......kudos to the staff

everything was perfect and we had a great day relaxing.....

Staff was rude and unhelpful.

Breakfast good, comfy beds

Maid didn't leave shampoo, etc in our room , but in our othet parties room she did.

The rooms and common areas are beautiful. The staff was very attentive. Great breakfast.

You can't open the window. so the only ventilation is the heating/cooling system.

Employees were generally happy and gladly answered any questions. Hotel is groovy and quaint, as are the rooms.

My friend and I were staying here for a conference (at a nearby hotel). It was a beautiful hotel very chic and stylish. It was well placed to walk to the French Quarter and many other points of interest. Staff was very kind, hospitable and helpful, especially Michael. We would definitely stay there again!

No cold water from the tap in our room.

Price was right

General feeling of location and staff greeting did not make me feel comfortable enough to stay. To be fair I checked in much too late and that was my fault. I would stay to anyone who wants to stay here bring a friend and be prepared for a haunted house type of experience.

The room was rough, comfortable enough, the house is a cool old building, and the location is very close to the Convention center.

The internet is a weak slow signal available only in the common room, which is full of people eating smelly food and watching TV very loudly. There was almost no hot water on the third floor. Expect to take cold showers.