Gretna Hotels

Just a Hotel

I was told it would be about 45 min. to one hour I waited for about 30 min and took my medication as I have diabetes I need to take my medication about 30 min prior to eating. I too 2 1/2 hour with a call to front desk to get my breakfast.

I*t's close to the freeway and easy to go to french quarter

they didn't clean the room for, two days i told the manager and even they didn't the 2do day

Everything, room service, size of room, price, location

No

a pair of rayban men sunglases where missed from the room 1925.

Very nice rooms, vending machines, Starbucks in the lobby, decent location.

Extremely slow check-in, ridiculously overpriced $11/day internet charge, weak toilet that needed fixed my first night and I twice had room service come for my room when I never ordered in.

Location to the best fine dining restaurants. The River Walk within walking distance. Valet was very friendly and gave great directions and even asked before we inquired.

The third floor room was too close to the street level. If the city were busy when we visited the noise level would have been too much.

It was a good location. I had my children and after seeing bourban st it was nice to be away from it at night.

They did not have two full beds I reserved provided roll out bed.I saw a roach but in the south it's hard not to see a roach. Not enough knowledgeable staff. Cleaning staff was not the best. You found items from prior guests and dead bugs behind chair.

The location was what we were looking for.

There was not much to like. The plumbing did not work. The TV did not work. The breakfast was very poor and the area that it was served in was filthy.

The rustic New orleans feel of it. Almost like a restored warehouse.

Was under the impression it was an all suite hotel. Breakfast was cold 1/3 days.

The staff was very friendly and told us local recommendations to go to.

No.

Rude staff, and --- dollars for a 2 star hotel. No help with luggage. The bellman stood there and watched me and my 14 yr old daughter struggle with our 4 pieces of luggage. Desk clerk was so rude when I inquired about a late check out.

The hotel and rooms were average, nothing too impressive. But the thing I like most about the hotel was the heated pool that was outside on the fourth floor.

The customer service and staff attitude was absolutely horrible. They had treated my friend and I like we were just regular tourist who already paid for the room so why treat them well.

Hotel has not been as to tell me what $407.28 was charged to my card for. They claim it was for my nights stay. I've had to dispute it with my bank. The room was musty, and had an old dirty gym smell. Not to mention the decor being from the 80's.

Location and staff hospitality are excellent.

The rooms are in meed of updating. In my handicapped room there was no desk or work space. The rooms look old.

It was quiet and out of the city but still close enough to be convenient.

We had 4 people in our room and only enough towels for 2 people. We had to ask for more towels every day except for the day we left.

Pools

We had to go to the front desk every afternoon to ask to have someone clean our room. Sometimes we would have cleaning service come to the room after asking, sometimes they wouldn't show up at all.

We loved the location. It wasn't in the middle of the action, but was close enough to walk to just about anywhere. We had children so we didn't want to be 'in the middle of it all.' The front desk person was super friendly as were all other staff.

The rooms are very small. When the couch was pulled out to make a bed, there was no way to walk around it. We had to keep climbing over it. I did like the fact that there were two mirrors so my daughter and I could get ready at the same time.

Really nice rooms, terrific breakfast.

A little far from Canal Street.

Friendly/helpful staff. Room was clean. Close to attractions. Nice bar area off the lobby area.

Need to ensure room service breakfast slips are available for each day of stay.

Location is right in the thick of things.

Check-in felt a little chaotic. Place was pretty full but our booked room with 2 beds turned into a room with 1 bed.

The staff was friendly,informative and went out of their way to help us.

We were put in a handicap room, we aren't. The room is bare bones, beds lumpy and very few amenities for the price. Lots of noise in the hallways. I realize it was Mardi Gras however, we are frequent visitors to New Orleans and we have stayed in much better hotels. I would not recommend this property to friends.

The hotel had very cool ambiance, and the bar was fantastic. The room was also lovely, if small (room 1104). The location is very close to the French Quarter and Harrah's without the traffic and noise issues that you'd have staying in the actual Quarter.

No

LOVED LOVED LOVED this hotel! Its beautiful, food was excellent, staff was very nice

no.. Just that I wasnt staying longer

The ambience at the hotel was relaxing and sophisticated.

The river view was wonderful, watched the river traffic while enjoying a glass of wine. Nice way to end the day.

We were put into a room next to the service elevator. Woke us up quick often. The next morning we requested to be moved. We were put into a room on the same room away from elevator. We were very happy with this room

Across the street from Harrah's.

I liked the location of the hotel mostly. It was close the the Riverwalk, French Quarter and shopping. The breakfast was lacking but overall, it was a pleasant experience. Liked the rustic look of our room.

Location is great. Close to French quarter. Has certain old time charm to it. Spacious room. Bath room is clean.

It's an old establishment. Building is really showing its age. Room is dingy and a bit muggy. People walking upstairs can easily disturb your sleep.