Cons: The rate that we were given was not the rate that they made us pay. We paid for the extra insurance when we booked online and when we got to Avis they said that they wouldn't take that insurance, even after we showed proof of it. We rented the car with our credit card that also had insurance, but they made us pay $29 extra per day in insurance. They said that was the basic rate and wouldn't let us take the car without it. So we paid for insurance twice. We watched as they did it to the guy who came behind us too. We researched it and we had the right to refuse but then they had the right to refuse our rental. We were in the country with kids and couldn't be stuck without a car so they had us in a catch 22. We paid the extra money, but for a 7 day rental it was nearly twice the original amount. We rent yearly in Costa Rica, and never had this happen. Will never use Avis in Costa Rica again.