Reviews for Budget in Liberia
- All reviews 100%
Feb 2 2017
Pros: Car was clean and full of gas
Cons: We rented a Diahatsu Terios 4x4 because we would be taking many very hilly, dirt roads. This car has a small engine and barely made it up many hills. We had to put it in 1st gear all the way up. It was truly a gutless wonder and would recommend renting a 4x4 with a larger engine.
Feb 1 2017
Cons: Beware - The counter reps will try to sell you the prepaid petrol, stating it is cheaper at Budget than at petrol stations. This is not true. Also decline the damage insurance even if they claim it is 'mandatory'. They're running a scam at this location. The San Jose location clearly advertises that you can decline the insurance if your credit card covers rental insurance - just make sure to have a document from your credit card company (all it takes is a quick phone call) clearly stating that your rental will be covered in Costa Rica.
Jan 22 2017
Pros: car itself was ok. customer service was fine in costa rica
Cons: the insurance should be listed when you order the car. or at least provide an estimate. its unfair to blindside the consumer and charge them double. ridiculous as a matter of fact. and if only manual transmissions are available, that should be made clear also. i was stuck driving the entire trip because my girlfriend has never driven manual transmission
Jan 18 2017
Pros: I initially reserved a full size and regular suv. In the picture for full size it showed what appeared to be a chevy suburban and the regular showed what appeared to be a ford edge. When I arrived at the rental place the full size was a rav4 and the regular was a very small suv. I find this to be false advertising and was very upset. Other than this service was very good. With no adress in costa rica the car rental employees went above and beyond to help us get where we needed to go