Reviews for Budget in Liberia
- All reviews 100%
Jan 22 2017
Pros: car itself was ok. customer service was fine in costa rica
Cons: the insurance should be listed when you order the car. or at least provide an estimate. its unfair to blindside the consumer and charge them double. ridiculous as a matter of fact. and if only manual transmissions are available, that should be made clear also. i was stuck driving the entire trip because my girlfriend has never driven manual transmission
Jan 18 2017
Pros: I initially reserved a full size and regular suv. In the picture for full size it showed what appeared to be a chevy suburban and the regular showed what appeared to be a ford edge. When I arrived at the rental place the full size was a rav4 and the regular was a very small suv. I find this to be false advertising and was very upset. Other than this service was very good. With no adress in costa rica the car rental employees went above and beyond to help us get where we needed to go
Jan 9 2017
Car wasn't great. Slow return service
Pros: The pickup service at the airport was fast and the driver was very professional. Check in at the desk was relatively quick, but I have had better in LIR (Alamo). The wifi service was also a great option instead of the GPS unit, although it was 20 USD per day, which seemed excessive
Cons: The SUV I rented was an older Daihatsu with one plug for the wifi hotspot or my phone, so I could not charge both at the same time. Overall the car was fairly scratched up and there was a baseball sized hole in the grill. When I returned the car, they have a new return station and the person checking the car makes you wait as he thoroughly checks for dents, scratches, windshield wipers, broken windshield/windows. He also did not use the agreed-upon inspection that showed damage already on the vehicle.
Jan 3 2017
Bad customer service at the airport
Pros: The car was fine mechanically.
Cons: Hard sell on buying supplemental insurance, charged for roadside safety net that I didn't request, overcharged on my credit card.