Cons: The car smelled so bad, and it ran really rough I thought it was going to stall or something. In addition, we had to wait 3 hours to get it because it wasn't ready yet.
May 10 2017
Ten day rental - New Port Richey
Pros: Car worked well, exterior was gummy from a tarp being taped over it, so it looked a bit shabby, but otherwise okay. Jose was excellent during pickup process. Very professional.
Cons: Wanted to extend for four days, but the price would have been almost that of the original rental. Avis said I could return that car and get another for a better price, but the rental location is an hour from my home. They wouldn't just let me keep car for the better price. Seemed like a lot of extra paperwork to me. Tried to talk to local office, but the agent didn't care, didn't seem to want to work there. I asked them to set the toll pass to the 'off' position when I picked up the car since I didn't want it, and found it 'on' when I got the car home. Won't rent again from this location, or probably from Avis.
Jul 12 2016
On line issues
Pros: The local staff is great and the car was fine.
Cons: I have signed up twice for the Avis Wizard program. It never goes through. I have called and gotten help fixing whatever is wrong with me signing up for it and then it isn't fixed. The perplexed local shop keep is worried that I will take my business else where. He tries to get the home office to fix it then and there - but I don't have time - I am trying to get on the road for business. I have had the same issue with Budget Fast Break. I can't ever sign in and get the deals I should be getting. So I do end up renting from Enterprise and Hertz.
Nov 15 2016
Pros: Reasonably priced and was quick and easy to pick up and drop off the car!
Cons: If use a toll road have to pay $19.75 + toll.
Mar 14 2017
Pros: Owner was kind to take the insurance off from Budget and honor my insurance with visa. It would have been over 500. not the 275 I was told on line. The loading and unloading of car was easy.
Would go to this Budget Avis rental again. Not so sure about the Jacksonville airport pickup.
Cons: 1st, Building does not have handi-cap access. Filthy with scabbed office furniture, electronics even sitting on the floor. Worse, I had a balance of $24 due at pick-up. I hand them my bank Visa/debit card and they were going to run a credit check stating the card wasn't a true credit card. It's the same card I made the reservation with!! And then drop-off. I park and as I'm going to go in a car whips in and some guy tells me to give him the keys, that all the employees are out doing pick-ups. I ask for ID as he has on no badge, no Hertz shirt and he has the audacity to roll his eyes at me bc I want to see ID. I will NEVER go there again.
May 14 2017
Pros: Awesome rental amount last second reservation was no problem