PICKUP TIME MISSED
Pros: Good customer service and provided updates.
Cons: Reserved car for pickup at 11:00 am from a Hertz location inside a dealership. I arrived an hour early at car dealership and was told that a car was not available at this time. I waited until 11:00 am and asked when the car would be available. I was told that car was not available until 1:00 pm. I left the dealership and was able to get by on public transportation, running errands. As I was nearing the dealership, I received a call that said the car would not be available until 2:00 pm. I ran another errand and eventually picked the car up around 2:00 pm.