Lawrenceburg Car Rentals

Cons: The "Standard" size car we reserved and were offered turned out to be a compact Chevy Cruz. Our bags wouldn't even fit in the trunk. We were forced to pay an upgrade fee to get a vehicle that was not a compact car. At the time of rental, we were told the cost would be $225. When we returned the car, on time - they tried to charge us $298. After a 15 minute ordeal, they reduced the price to $240. Not using Dollar Rental again.

Cons: - Arrive late, when I arrive at Cincinnati, I waited for 20 minutes for shuttle. - When shuttle didn't arrive, I attempted to call office, directed to national phone number, and no way to call the Cincinnati office directly that was easily acceptable. - When I attempted to call customer service, only available on weekdays and not helpful from my end on a Friday night. - Had to spend an additional $30 over what I would have normally paid for a rental car in order to leave the airport at a rival. - Will never use Dollar again!

Cons: Car had a plastic section that rubbed on tire. Plus pick up the computers were down and it had to be done manually. Finally had to wait too long for shuttle after dropoff to airport.

Cons: Charging lot of money and not even giving a good car

Cons: I was charged 3x the amount that Kayak reported. Plus Dollar told me that they did not accept the third party insurance that Kayak sold me. I was very frustrated with the false advertisement. The sales rep at pickup was a little pushy.

Cons: NA

Cons: Nothing

Cons: Car had problem with tire had to change car

Cons: This was my first experience renting with Thrifty and will probably be my last. The person at the counter made a point of telling me that I had to fill up the tank within 10 miles of the rental site and show her a receipt to prove it. I was shocked! She might as well have called me a liar and a cheat as to insult my integrity and require that I show her my receipt. Of course, some people will cheat but that's the cost of doing business. A quick check of the gas guage by an employee will confirm that the tank is full. And if someone cheats by filling up 30 miles away, it'll be made up by people like me who fill all the way up even after the pump handle shuts off. I'll be flying back to Cincinnati next month and to at least 10 other cities over the next year. Thrifty will not be on my radar.

Cons: Pickup took over an hour, because their system was down. No biggie, right? Just write up a manual ticket. The problem was that the manual forms were locked in a safe and nobody there had a key. I also paid more than I was quoted, because they didn't have access to the electronic system. I didn't have time to spend arguing about the difference, so I just ate it.

Cons: Person at counter had a hard time figuring out my reservation since it was not booked directly through Hertz. Took about 25 minutes to figure it out. This was annoying.

Cons: You tricked me into buying trip insurance rather than car insurance. I also found that the quoted price which I paid in advance was significantly below the final price charged by Hertz. I paid you $50, and then I owed Hertz another $50+. I wish this entire process wasn't so misleading.

Cons: Super easy, shuttle there right away too, and

Cons: Extremely difficult to reach by phone. Didn't return message after I finally got through. Did not offer option to pay set gas price on return.

Cons: I wanted to change the drop off location and they wouldn't allow me to do that without charging an outrageous price. They lost a good customer.

Cons: The paperwork said car was full of ags, the electronic indicator said 7/8. Had to bring back to counter agent and wait awhile to be heard. Then they called for service to fill car, but after that was done, the told me it was actually full bu the electronic gage was messed up. Then I demanded the agent write on the agreement that it might not be full so after checking I would not be charged for a partial tank of gas. During rental, the key had trouble turning in the ignition at times. Told them on return this car needs out of fleet and requires maintenance. The last person checking cars should have made that decision. It cost me a total of 20 mins getting to my first appointment on Mother's day weekend!

Cons: They did not vacuum or clean the car that well. A quick run through of the features of the car would have helped. The screen for media, phone, maps etc. Was very difficult to figure out. Also the car was E85 fuel and I had no clue until I went to pump gas. I want sure if I could use E87 as there was no E85 to be found anywhere in the small town. I finally got a hold of a buddy who said it was fine to use E87.

Cons: Slow return process.

Cons: Everything went well. The cars d customer service was excellent

Cons: The car smelled horribly of cigarette smoke even though there were signs warning of a $250 fine if car comes back smelling of cigarette smoke. The smell never left and was most offensive.

Cons: Check in took a little longer than expected due to the car being in the wrong space

Cons: I reserved a Ford SUV. But upon arrival we were told "the only vehicles we have are a minivan or a pickup truck". Felt very much like 'bait and switch". The agent tried to appease us by giving us a free tank of gas - "just return the vehicle empty". When we did that, we were initially charged $175 (!!) for refueling fee. The agent willingly corrected it, but we wasted 30 minutes getting that fixed.

Cons: on the pre pay fill up I thought they would fill up from where the the tank was used not the entire tank. I paid 44 for about 10 bucks worth of gas. I thought that was a rip off.

Cons: I didn't care that much for the particular model we got but it was clean and fuel efficient

Cons: The Tags were 6 months expired! I got pulled over by a cop and harassed because the suv had tags expired for 6 months!! I had to talk my way out of getting a ticket, because the officer was trying to give me one stating I was the driver and it is my responsibility to check the car over when I rent it!! I do a walk around the car to check for scratches dings or dents, but never have I looked at the license plate to make sure the tags aren't expired. 6 months expired and I am the first one to be pulled over!! Unbelievable and Unacceptable!

Cons: NA

Cons: That there was only 2 workers behind the desk , and like 17 ppl waiting in line... They def need to have more workers/staff members helping others...

Cons: Was charged much more than the estimate at drop off. Car felt unstable on the road. Attendants in Savannah were not helpful when I inquired as to why I was charged more.

Cons: Older gentleman checking gas clearly can not see bc I filled the car up with gas before return and he said I did not.