Lawrenceburg Car Rentals

Cons: The "Standard" size car we reserved and were offered turned out to be a compact Chevy Cruz. Our bags wouldn't even fit in the trunk. We were forced to pay an upgrade fee to get a vehicle that was not a compact car. At the time of rental, we were told the cost would be $225. When we returned the car, on time - they tried to charge us $298. After a 15 minute ordeal, they reduced the price to $240. Not using Dollar Rental again.

Cons: - Arrive late, when I arrive at Cincinnati, I waited for 20 minutes for shuttle. - When shuttle didn't arrive, I attempted to call office, directed to national phone number, and no way to call the Cincinnati office directly that was easily acceptable. - When I attempted to call customer service, only available on weekdays and not helpful from my end on a Friday night. - Had to spend an additional $30 over what I would have normally paid for a rental car in order to leave the airport at a rival. - Will never use Dollar again!

Cons: Car had a plastic section that rubbed on tire. Plus pick up the computers were down and it had to be done manually. Finally had to wait too long for shuttle after dropoff to airport.

Cons: Charging lot of money and not even giving a good car

Cons: I was charged 3x the amount that Kayak reported. Plus Dollar told me that they did not accept the third party insurance that Kayak sold me. I was very frustrated with the false advertisement. The sales rep at pickup was a little pushy.

Cons: NA

Cons: Nothing

Cons: Car had problem with tire had to change car

Cons: This was my first experience renting with Thrifty and will probably be my last. The person at the counter made a point of telling me that I had to fill up the tank within 10 miles of the rental site and show her a receipt to prove it. I was shocked! She might as well have called me a liar and a cheat as to insult my integrity and require that I show her my receipt. Of course, some people will cheat but that's the cost of doing business. A quick check of the gas guage by an employee will confirm that the tank is full. And if someone cheats by filling up 30 miles away, it'll be made up by people like me who fill all the way up even after the pump handle shuts off. I'll be flying back to Cincinnati next month and to at least 10 other cities over the next year. Thrifty will not be on my radar.

Cons: Pickup took over an hour, because their system was down. No biggie, right? Just write up a manual ticket. The problem was that the manual forms were locked in a safe and nobody there had a key. I also paid more than I was quoted, because they didn't have access to the electronic system. I didn't have time to spend arguing about the difference, so I just ate it.

Cons: Person at counter had a hard time figuring out my reservation since it was not booked directly through Hertz. Took about 25 minutes to figure it out. This was annoying.

Cons: You tricked me into buying trip insurance rather than car insurance. I also found that the quoted price which I paid in advance was significantly below the final price charged by Hertz. I paid you $50, and then I owed Hertz another $50+. I wish this entire process wasn't so misleading.

Cons: Super easy, shuttle there right away too, and

Cons: Extremely difficult to reach by phone. Didn't return message after I finally got through. Did not offer option to pay set gas price on return.

Cons: I wanted to change the drop off location and they wouldn't allow me to do that without charging an outrageous price. They lost a good customer.

Cons: The paperwork said car was full of ags, the electronic indicator said 7/8. Had to bring back to counter agent and wait awhile to be heard. Then they called for service to fill car, but after that was done, the told me it was actually full bu the electronic gage was messed up. Then I demanded the agent write on the agreement that it might not be full so after checking I would not be charged for a partial tank of gas. During rental, the key had trouble turning in the ignition at times. Told them on return this car needs out of fleet and requires maintenance. The last person checking cars should have made that decision. It cost me a total of 20 mins getting to my first appointment on Mother's day weekend!

Cons: I picked up a dirty car in Cincinnati to take it to mbs airport.When I dropped the car off they asked if I had the miles I said no and they said if you don't nee your receipt you are good.I thought I should just get the miles so I did and the girl at the counter printed me a receipt for double what I was told.I asked the girl why and she said it was because I dropped it off early yes early.She told me that's how third party sites get you.I said what does that mean?She said she would of been able refund my money if I would of went straight through Avis never again will I do that...

Cons: Car was dirty Reservation was changed by Budget without my knowledge, showed up to pick up my car and it was at a different location. Front desk handled it well, but with a delay.