Cons: I was not being informed my age can only rent the smallest car, even I have informed you guys about my age before hand. The people who gave us the car were really really rude, I got a flat tire 10 min after we pick up the car, that I have to pay myself, it was the worst experience.
Jan 2 2017
Great Bargain at a Nearby Enterprise
Pros: Everything went exactly as planned. As a Plus member, it was quick and easy and I was pleasantly surprised that the advertizsed price was honored.
Apr 21 2017
Pros: They picked me up in a timely manner and were very courteous
Cons: Car was supposed to be non smoking and clearly someone had smoked in it which wasn't the companies fault but it still smelled.
Dec 29 2015
Pros: I got a new Youkon XL just as I wanted. Everything was ready on time and off we went.
Cons: They were not allowed to pick us up and drop us of because we were staying in Jersey City
Jul 14 2016
Cons: Chevy Cruze gets just ok gas mileage.
Nov 28 2016
Pros: Drop off was easy and because of the problems we had we received a 50% discount for one day (should have been more in my opinion)
Cons: We got a call early to confirm. On the day of the rental we got a phone call asking us to come 4 hours later because they didn't have cars available. And when we got there we still waited for an hour to get our car.
Cons: We were given a Mustang because they ran out of vehicles. That may sound like a nice upgrade but not when you are driving across the country during winter. I then tried to swap vehicles once I made it to my destination like they promised me I could. To confirm this I spent 45 minutes on the phone and was assured they had ample vehicles. Again I was let down because they were unsure what to do and was stuck with the Mustang on the way back.