Pros: Enterprise was easy to deal with -- great service.
Cons: The car was awful. They should remove Jeep Patriots from their fleet. It was way too pricey and it also wasn't washed when we got it.
Oct 24 2016
Charged Me More Than The Online Total
Pros: Friendly, offered free drop off service.
Cons: Upon arrival my bill was doubled, they kept trying to sell me on more insurance even though I had purchased online. In the end I gave up and paid a little extra after a discount - just give me the price that I pre-booked at and let me get to my vacation please.
Pros: Despite having a resevervation and phoning ahead, no car was available. The representative behind the desk was both rude and worthless. Thankfully Budget had a kiosk next to the Avis, and we rented through them.
Cons: The car was filthy and smelled like cigarette smoke with an air freshner. Engine light was on...
Was not expecting to verify insurance. They could have told me when they called me before pick up.