Malibu Car Rentals

Cons: Car was not there when I got there, showed up 45min after pickup time and was dirty both inside and out.

Cons: It was dark by the time we did our walk around. Using cell phone flashlights, it was difficult to see what became evident in the daylight. The inside of the car was not properly cleaned. A previous driver had spilt a chocolatey beverage all over the passenger seat and some other clear, thick fluid had splashed up on the dash.

Cons: Not as clean as I expected. Oil change light stayed on when I picked up.

Cons: N/A

Cons: The lack of onsite parking. I was a little nervous parking my car on the street while I used the rental.

Cons: Wish the one way charge wouldn't have been so steep!!!

Cons: not a thing

Cons: 2 rows of seats were covered lightly with dog hair. It was a rainy day (not their fault), but this made the van smell something fierce (we used a lint roller on the seats to do some light cleaning). Apart from that, interior was in good condition.

Cons: The car was dirty and old with 56,000 miles in it. Door locks and brakes did not function properly. I did not realize you keep cars that long.

Cons: I paid $13 to take an Uber down to Avis. I had a printed a "premium" vehicle, which is basically a Chevrolet Impala, Chrysler 300 or similar. The representative pulled an Impala up to me. As soon as he opened the door, the strong smell of cigarettes wafted out. It was obvious they had not wet-cleaned the interior since the smoker(s) used the car. I told him the car reeks of smoke, that I would be driving a number of clients around all day, and there was no way I could take this car. He said they had no others of this type. He also tried to convince me that the car didn't smell like smoke. He then kept trying to get me to take a compact SUV. No matter how many times I said I needed and reserved a large vehicle, he kept trying to put me in a small vehicle instead. Ultimately, I agreed to take a mini van. However, he showed me the minivan (I wanted to ensure it was free of smoke). The van was covered with a mud and dirt, and the seats were covered with salt and French fries, like the last people to use it took a trip to the mountains with unruly kids. It also smelled of fast food. He said it would take about 45 minutes to clean out. At this point, I simply left and walked a few blocks over to Enterprise, which had several vehicles available. Unfortunately it also cost me about $140 on top of what I had expected to pay Avis. In addition, Enterprise would have picked me up, so my $13 Uber ride was also a waste. I plan to submit the bill for the difference to Avis for putting me in this position with their incompetence and negligence.

Cons: Flat tire. Needed to exchange the car and Steve said, come back at 12. M***** I have work 50 miles away right now. I need a car. He didn't care. No customer service skill what so ever. He hates his job but the problem is it affects you. Dude needs to work in the mountains or something.

Cons: Pick Up rental office hard to find and no signage to help find it.