Mascoutah Car Rentals

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Mascoutah car rental reviews and directory

Car rental reviews:
Okay (4.4, 4 reviews)
Car rental locations in Mascoutah:
1 location
Locations in Mascoutah
1939 W.u.s Hwy 50
+1 618 622 0816
  • 4.5
  • 3.5
  • 5.0
  • 4.5
  • 4.5
Recent reviews
4.4 Okay
Feb 14 2017
I expected more from Hertz
Cons: When I rent a car I expect it to be clean and full of gas. This was neither. The car had not been washed. It still had the white road salt/chemicals on it. There were stains in the back seat. The attendant said the car had 3/4 tank of gas in it. It actually was just a bit less. For a number one rental car company I expected a lot more. Very disappointed.
2.0 Poor
May 15 2017
Pros: Female rep tried to help the situation
Cons: We were not informed what procedure to take at airport since car was off site.Car was dirty and tires poor. It smelled like smoke. Not informed they were closed on Sunday when ordering on line and we had to take a cab at $35. additional dollars to get to the airport. The male rep was rude and uncaring
8.0 Good
Jun 13 2017
Hertz location incorrect on GPS
Pros: People working at Hertz were very nice, honest and helpful.
Cons: Car had not been cleaned. O'fallon Illinois actual location was 10 minutes away from where GPS driving directions for this address. Parking lot had no room for car delivery or for parking the car when i delivered it monday at 4-4:15pm. Despite this, employees were kind and helpful, and delivered me and others to and from nearby belleville airport with a smile.
3.2 Mediocre
Jun 25 2017
Cons: Car ran okay but was not very clean - also had tape adhesive on the outside of it - doors and trunk appeared to have been taped shut previously. Also felt the rental cost was rather high for an economy car. Not sure where the feature originated, but not having the ability to open the car doors after a trip without manually unlocking was a bit weird. I also don't remember the last time I had a car without a key fob and had to manually unlock doors with a key from the outside. Wait time to pick the car up was 35-40 minutes and wait time to return the car was 15-20 minutes, this is poor customer service.
Car rental locations in Mascoutah:
1 location
Locations in Mascoutah
5330 North Illinois Street
+1 618 233 0317
Car rental locations in Mascoutah:
5 locations
Locations in Mascoutah
1603 W Us Highway 50
830 S Illinois St
+1 618 233 6200
837 Seibert Rd., Scott Gate Pl
909 W Us Highway 50
+1 618 624 2811
9768 Airport Blvd.
+1 618 622 5134
4 travelers who rented a car in Mascoutah gave the car agency they used an average rating of 4.4

Car Rental Locations in Mascoutah