Guest Reviews
Overall Rating
7.3
Good
Based on 6,382 reviews
Cleanliness
7.1
Comfort
7.1
Pickup/Dropoff
6.4
Value for money
6.8
Dollar car rental prices in Milan
| Economy | $17/day | |
| Compact | $27/day | |
| Intermediate | $16/day | |
| Standard | $29/day | |
| SUV | $34/day | |
| Mini | $20/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10.0
Pros: nice car, friendly staff
review from
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2.0
Pros: They gave us an upgrade.
Cons: Dollar shares employees with Hertz at the Linante airport. Directions to the rental spaces to get the car were terrible. Never saw a green bridge to cross over! Most importantly,the car's rear bumper was literally duck taped onto the car! The employee at the lot was nowhere to be found. Went back to the rental desk. The clerk came out to look for herself and then said that no one had checked the car that had been returned in the morning. Really? No one checked by 2pm? They had no other car supposedly. Fortunately, my husband is a Hertz Gold member and she provided a Hertz car and an upgrade. The whole process took 90 minutes. Terrible experience.
review from
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8.0
Off to a terribly slow start but Good overall.
Pros: The price was great, the car (Fiat 500) was perfect for a road trip in Italy and it was a great drive.
Cons: It's terribly complicated to pick up a car at Malpensa airport in Milan. It seemed like every car rental desk had everyone waiting 2 hours to be served. I think Hertz is particularly worse because they only have one desk with a handful or less of agents serving Hertz, Dollar & Thrifty rentals. First, it's not easy to see the signs that Dollar rentals can be picked up at Hertz. I lost a 1/2 hour just trying to figure out where to go to get my Dollar rental. Second, the wait was 2 hours...really 2 full hours on the morning I arrived. It does not help that Kayak's instructions say that Dollar is "outside of the airport" which is not true. It's with all the other car rentals right in Terminal 1.
review from
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2.0
Did not exist in airport.
Cons: Dollar did not exist in this airport.
review from
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7.6
Pros: car was new
Cons: car was not clean
review from
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2.0
Cons: I had horrible service!! Our flight was delayed due to bad weather I was suppose to pick up at 9:30pm but didn't arrive till 11:30 pm. When I got there the lady said it's been cancelled and now we had to pay double the price because we didn't arrive on it. I thought we had 6 hours? Then ahe said it's cause office has been closed it's a new day. So I didn't get my rental!!!! So upset
review from
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10.0
Everything worked fine
Pros: It was delivered a car better than the one booked for the same price.
review from
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8.0
Slow check out
Pros: Easy to find the car and get out of the airport once I had my contract
Cons: Waited over an hour to get to an agent to check in and get my car. Way to few agents for the number of people renting cars. Completely unacceptable
review from
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5.6
Advertised price is NOT what you pay!
Cons: It would be more honest to include items like VAT and "other fees" that are charged by rental companies so consumer could make more accurate price comparisons. We paid almost twice the advertised price advertised on Kayak. Not happy customers.
review from
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9.6
They gave me a fricking BMW!
Pros: Seriously, that was a hell of an upgrade. Super clean and basically a new car. My wife and I were pretty stunned. FYI - Dollar / Hertz / Thrify are all the same company.
Cons: Offices are tricky to find. Better signage or maybe a map handed out at the desk would be good.
review from
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2.0
It was terrible -- WAY WAY OVERCROWDED. Dollar is
Pros: Nothing
Cons: The wait was about 90 MINUTES! I am not joking....so I left after 30 minutes and rented from National.
review from
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5.6
Good but over priced.
Pros: Good but overpriced.
Cons: Fuel Tank was not full, There were many damages reported at the time of pickup, which they did not disclose. So I had to spend another 20 minutes to let them know and get it vouched before I start my journey. Also there was no clarity in small levies charged over and above the contract value.
review from
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10.0
Pros: nice car, friendly staff
review from
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10.0
Everything worked fine
Pros: It was delivered a car better than the one booked for the same price.
review from
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9.6
They gave me a fricking BMW!
Pros: Seriously, that was a hell of an upgrade. Super clean and basically a new car. My wife and I were pretty stunned. FYI - Dollar / Hertz / Thrify are all the same company.
Cons: Offices are tricky to find. Better signage or maybe a map handed out at the desk would be good.
review from
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8.0
Off to a terribly slow start but Good overall.
Pros: The price was great, the car (Fiat 500) was perfect for a road trip in Italy and it was a great drive.
Cons: It's terribly complicated to pick up a car at Malpensa airport in Milan. It seemed like every car rental desk had everyone waiting 2 hours to be served. I think Hertz is particularly worse because they only have one desk with a handful or less of agents serving Hertz, Dollar & Thrifty rentals. First, it's not easy to see the signs that Dollar rentals can be picked up at Hertz. I lost a 1/2 hour just trying to figure out where to go to get my Dollar rental. Second, the wait was 2 hours...really 2 full hours on the morning I arrived. It does not help that Kayak's instructions say that Dollar is "outside of the airport" which is not true. It's with all the other car rentals right in Terminal 1.
review from
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7.6
Pros: car was new
Cons: car was not clean
review from
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8.0
Slow check out
Pros: Easy to find the car and get out of the airport once I had my contract
Cons: Waited over an hour to get to an agent to check in and get my car. Way to few agents for the number of people renting cars. Completely unacceptable
review from
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2.0
Pros: They gave us an upgrade.
Cons: Dollar shares employees with Hertz at the Linante airport. Directions to the rental spaces to get the car were terrible. Never saw a green bridge to cross over! Most importantly,the car's rear bumper was literally duck taped onto the car! The employee at the lot was nowhere to be found. Went back to the rental desk. The clerk came out to look for herself and then said that no one had checked the car that had been returned in the morning. Really? No one checked by 2pm? They had no other car supposedly. Fortunately, my husband is a Hertz Gold member and she provided a Hertz car and an upgrade. The whole process took 90 minutes. Terrible experience.
review from
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2.0
Did not exist in airport.
Cons: Dollar did not exist in this airport.
review from
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2.0
Cons: I had horrible service!! Our flight was delayed due to bad weather I was suppose to pick up at 9:30pm but didn't arrive till 11:30 pm. When I got there the lady said it's been cancelled and now we had to pay double the price because we didn't arrive on it. I thought we had 6 hours? Then ahe said it's cause office has been closed it's a new day. So I didn't get my rental!!!! So upset
review from
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5.6
Advertised price is NOT what you pay!
Cons: It would be more honest to include items like VAT and "other fees" that are charged by rental companies so consumer could make more accurate price comparisons. We paid almost twice the advertised price advertised on Kayak. Not happy customers.
review from
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2.0
It was terrible -- WAY WAY OVERCROWDED. Dollar is
Pros: Nothing
Cons: The wait was about 90 MINUTES! I am not joking....so I left after 30 minutes and rented from National.
review from
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5.6
Good but over priced.
Pros: Good but overpriced.
Cons: Fuel Tank was not full, There were many damages reported at the time of pickup, which they did not disclose. So I had to spend another 20 minutes to let them know and get it vouched before I start my journey. Also there was no clarity in small levies charged over and above the contract value.
review from
Other suppliers in Milan scored
Where can I find Dollar car rentals in Milan?
Linate Airport, Dollar car rentals
Address
Linate AirportPhone
+39 027 020 0256Top Tips For Renting a Car from Dollar in Milan
- 25% of our users found rental cars from Dollar in Milan for $25 or less
- Book your rental car from Milan in Dollar at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Dollar in Milan are around 66% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Milan
How much does it cost to rent a car from Dollar in Milan?
On average a rental car from Dollar in Milan costs $33 per day.
What is the most popular rental car from Dollar in Milan?
Intermediate (Audi A3 or similar) is the most frequently booked rental car type from Dollar in Milan.
How many car rental locations does Dollar have in Milan?
Dollar has 5 rental locations in Milan. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Malpensa Airport (MXP)?
Yes
Does Dollar offer shuttle or airport pick-up services from Malpensa Airport (MXP)?
Yes
Does Dollar have a car rental location at the airport: Linate Airport (LIN)?
Yes
Does Dollar offer shuttle or airport pick-up services from Linate Airport (LIN)?
Yes
Does Dollar have a car rental location at the airport: Orio Al Serio Airport (BGY)?
No (According to our data)
Does Dollar offer shuttle or airport pick-up services from Orio Al Serio Airport (BGY)?
Yes