|Car types||Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Standard, Standard SUV|
4 locations in Milpitas
Show reviews that mention
Pros:Definitely none. Vehicle was not at the agreed location confirmation.
Cons:Besides vehicle being in the wrong location confirmed, the agent tried to give me a standard truck instead of a premium. I rent often with Hertz or Enterprise primarily and am usually satisfied. I chose not to take the rental this time. VERY DISAPPOINTED !!! Waste of my time...
Pros:Very Friendly service a at the San Jose, CA -Kerley Drive office!
Pros:Service was very friendly. I really liked that they called to make sure we are coming and when I called back to let them know we would be 20 minutes, they were very helpful. Very personable. They had a solution for our return. It gave us the necessary flexibility to return the car. Even though returning the car and leaving it parked on the street was a little nerve-racking but it all worked out. Car was exactly what we needed and what was promised. Thank youuuuu
Cons:the rental had to be moved from san jose to redwood city there was no pick up service available
Pros:I liked the price, and the staff at offsite location were nice.
Cons:I did not like the fact that it wasn't brought to my attention that the rental car was offsite and the airport location did not offer a shuttle to the offsite location. The taxis at the airport wanted an outrageous amount to go to the offsite location which was only a 1 and a half away! We used Uber to pick up the car and a friend picked us up when we dropped off the car and took us to the airport. Had I known the rental car was located off site I would have paid more just for the convenience of picking up the car at the airport. The cars at the offsite were not very clean on the outside and the cleanliness of the inside of the car was mediocre.
2 locations in Milpitas
Show reviews that mention
Cons:Switch and betted me on Hybrid car! I ended up with a car with 10480 miles and rear end damage on it, instead of a brand new one with 600 miles as promised!
Pros:Excellent customer service and the car ran smoothly. I would come back again as long as the rental price is to my liking
Pros:Car was fine
Cons:Signed up on Kayak for a Wed-Sat rental but the rental place is closed on Sunday and there's no after hours drop-off so you have to pay for the sunday and ruin your monday morning to get the car returned...
Cons:They didn't show me around the car to check the condition of the car.