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10.0
Pros:Staff at front desk and car exit were both helpful and friendlyReviewed Jun 21 2021
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10.0
Pros:The staff at San Jose airport were the best I ever worked with!!!! They helped get us in the right vehicle for 6 people and luggage. The manager at San Jose airport on Friday, June 11, 2014 was especially helpful, efficient and kind. I was so impressed with this company!Reviewed Jun 15 2021
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10.0
Cons:More people needed to be working at pickup. Waiting for 30 minutes isnt fun.Reviewed Jun 14 2021
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4.4
Pros:Pick up has been painful. Drop off was cumbersome. Still awaiting my final receipts.Reviewed Nov 4 2020
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7.2
Pros:Straightforward process. Car feels cleanCons:The hood of the car open but there was no indication of it on the car. Found out when it started moving on the freeway. This put my life in danger. Staff should have made sure that the hood was close and the car should have warned the driver that the hood is open.Reviewed Oct 3 2020
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6.4
Pros:The staff were very friendly at pick up and drop off and the car was clean. It had a few scratches, but nothing too bad. Fuel economy was better than expected.Cons:The price was significantly better than other companies for the same type of car and it would have rated a higher score on value for money if it were not for the fact that the car needed some TLC. The engine sounded rough under load (like it was knocking), it needed oil (which I added) and the convertible top had trouble locking properly when it was lowered. I noticed later that the key had a sticker on it that said "check engine", but it seems that was not done.Reviewed Sep 29 2020
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9.2
Pros:Staff was very helpful and friendly at SJCCons:Car wasn't in spot marked on envelope. Had to look around for a few minutes to find it.Reviewed Aug 16 2020
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10.0
Pros:All aspects of this rental were wonderful. Typical pushy sales on upselling when you go to pickup, but that's expected and you can "nope" your way through it.Reviewed Jul 19 2020
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10.0
Pros:YesReviewed Jul 16 2020
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8.4
Cons:Customer serviceReviewed May 17 2020
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8.0
Pros:Drop-off was a breeze. The car was well-equipped and not as bare-bone as lower-priced rentals usually are.Cons:Long line for the pick-upReviewed Feb 18 2020
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3.2
Pros:The lady who was working around 12/23 9:30pm on the 7th floor on thrifty was very unfriendly. Seems like she was annoyed to every customer and can’t find any professionalism on her attitude.Cons:She could have smiled and tried to help the customer with proper attitude.Reviewed Dec 25 2019
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