Find reviews that mention:
10.0
Pros:professional staff. very efficient checkin and return process. nice car in good shape and very clean. everything that I could ask for worked very wellReviewed Aug 24 2020
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9.6
Pros:Staff was great, price was goodReviewed Jul 8 2019
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4.0
Pros:NothingCons:I waited for over two hours to pickup my rental. When I finally got to the desk, all they had left was 12 person van.Reviewed Jun 14 2019
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5.2
Cons:The wait time to get through this line was absurd given the limited number of people in line before me. In addition, certain fees were not disclosed at time of reservation resulting in charges higher than anticipated. Agent was also relentless on upselling optional services.Reviewed Jun 10 2019
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6.0
Cons:Car had less than 1000 miles on it and has lots of exterior damage. Interior STUNK of cigarettes!!Reviewed Jan 21 2019
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10.0
Happy New YearPros:Quick and easy transactionReviewed Jan 1 2019
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10.0
Pros:Very simple transactionCons:Car was missing a small plastic cover in the center console between the seats where small items could be lost.Reviewed Aug 6 2018
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7.2
A one-hour pickup is just too longCons:The line was about 5 deep with two agents and it still took an hour to get the car.Reviewed Jul 5 2017
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10.0
Quick drop off and friendly staffPros:Fast, simple dropoff at the Avis San Jose airport location. Friendly, helpful staff to direct the process.Reviewed Jun 7 2017
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10.0
Very friendly staff!Pros:Everyone was super friendly from pick up to drop off. The car was very nice and drove quite nice. Will definitely be doing business with Avis again!Reviewed Apr 23 2017
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6.0
Had to Exchange the CarPros:The first car we rented suddenly had a part fall half off inside the wheel well. When we returned it, we were offered a car where the glove compartment wouldn't stay closed. The third car was fine, and they gave me a price break for my efforts, but the maintenance issues remain a concern.Reviewed Aug 29 2016
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10.0
Pros:Very friendly and niceReviewed Jul 30 2016
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