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6.0
We paid more for a Mustang "or similar". We ended up with a Nissan Maxima which really is not similar. Wanted a sporty vibe; got a granny vibe. The car was nice, just wasn't as advertised.Reviewed Apr 21 2023
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4.0
It was over an hour wait to pick up the car because Avis only had 2 counter staff.Reviewed Mar 23 2023
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6.0
Lengthy pick up process. Would be good to have parking nearby for those driving to collect a rental. A lot of hidden costsReviewed Feb 19 2023
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6.0
The lady at the pickup was very unhelpful for the insurance options. She made us worried although we have coverage. We almost done double insurance with charging $51 per dayReviewed Dec 17 2022
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2.0
Stood in line for over an hour at checkin, then another half-hour waiting for a car….people were good, but archaic system and grossly understaffed.Reviewed Sep 26 2022
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10.0
This was my first time renting a car, and besides the wait to pick up a car at the beginning, I had a very easy time as a first time car renter. Customer service was very nice at pickup and drop off and for the car I got, the price was very reasonable.Reviewed Sep 6 2022
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8.0
Check in was awfully slow. Staff at counter not focused and not motivated to work.Reviewed Jul 11 2022
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4.0
The pick up took an hour!!!! Longer than my flight!Reviewed Jul 4 2022
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10.0
The person at the rental counter went above and beyond to make sure we got the vehicle that fit our needs.Reviewed May 30 2022
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2.0
No customer service counter personnel. 1 1/2 hour wait to get car. Staff pleasant and knowledgeable. Pricing not better than other companies. Car supllied was too samll..Reviewed May 22 2022
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8.0
Check in line was long but it kept moving. Once I got to the desk, service was excellent.Reviewed May 20 2022
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2.0
Did not disclose that there would be a speed limit cap on sports car. Made it difficult and distracting to drive with flow of traffic due to constant alarming. Seems unsafe as well since car would slow down when approaching top speed set by car. If I had to speed up to avoid an obstacle, would prevent me from being able to do so. Ironically, the cap made car more unpredictable and less safe.Reviewed May 1 2022
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