Pick-up location | North Plainfield |
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Car types | Commercial, Compact, Economy, Full-size, Intermediate, Intermediate SUV, Premium, Premium coupe, Standard, Supplier choice |
Rental locations | 3 |
Popular agencies | Avis, Payless, Budget |
Economy | $76/day |
Compact | $69/day |
Intermediate | $49/day |
Standard | $60/day |
Full-size | $57/day |
Premium | $77/day |
Supplier choice | $72/day |
Commercial | $91/day |
Intermediate SUV | $91/day |
Premium coupe | $95/day |
Payless
9.6
Excellent
7 reviewsCleanliness
10.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in North Plainfield
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Reviews
9.6 Excellent
Sep 2020
Pros:
Friendly staff, fast pick up, reasonable price, easy drop off.Cons:
The car was a bit uncomfortable, but I rented a compact so I guess that’s to be expected. Also I couldn’t find the outlet to plug in my phone and connect it with the car’s screen. I found an outlet to charge my phone, which was helpful, but I could never get my phone to connect to the car.2.0 Mediocre
Aug 2018
Pros:
Nothing.Cons:
I booked a car online, got to the place at the specified time, and there was no car. Not even a different car that I could rent. I wasted so much time and money ubering to and from the place, and missed a day of work since I need a car for my job. Furthermore, its obvious someone is smoking cigarettes in the lobby- the place stinks. However, the girl behind the counter was VERY sweet and kind, wanted to do something to help but her hands were very clearly tied.2.0 Mediocre
Apr 2017
Cons:
The morning of rental, I was informed that they did not have a "payles vehicle". I was offered a Avis or Budget vehicle for about 5times the Payles rate. In addition, I was informed that the Payles vehicles could not be driven out of the state during the rental period. I decided not to rent any car from this company.9.2 Excellent
Apr 2017
Pros:
Great customer service, good pricing, nice car, great overall experience!Cons:
Long wait time at counter due to only one agent at the desk at the time.2.0 Mediocre
Feb 2017
Cons:
They had five reservations for 1 car. They called a few hours before the reservation to "check" if I would be there for the reservation, and to say the car may not be there. Went with another option entirely. Absolute nonsense of a business model. Will never rent from them.8.0 Excellent
Jan 2017
Pros:
Staff worked with my wife and I and communicated clearly got us on the road in a timely manner.Cons:
I had signed up online for a decent price. The car was advertised as unlimited miles. However, my wife and I were planning to drive outside the zone permitted by the renter, so we ended up paying $20 more than was quoted online. We still got a good deal, however the driving zone NEEDS to be communicated and made clear on the website when reserving a car online.Avis
6.0
Good
6 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in North Plainfield
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Reviews
2.0 Mediocre
Dec 2021
Pros:
Nothing, the agent ran out of cars so even though you took my money and reserved a car the agent was unable to provide any vehicle and as such ruined my vacation!!! I was left with MO vehicleCons:
You should never take a reservation if you can’t guarantee a vehicle, my vacation was ruined4.0 Okay
Jul 2018
Pros:
Well they did try to help however... (see below)Cons:
They did not have the size car I wanted, they said the insurance I bought through the website wouldn't cover the car, they tried to charge me $100 extra for the next size up (no discount forinconvenience, it was just a mess. Ended up cancelling my order this time.10.0 Excellent
Jul 2022
2.0 Mediocre
Dec 2021
Pros:
Nothing, the agent ran out of cars so even though you took my money and reserved a car the agent was unable to provide any vehicle and as such ruined my vacation!!! I was left with MO vehicleCons:
You should never take a reservation if you can’t guarantee a vehicle, my vacation was ruined4.0 Okay
Jul 2018
Pros:
Well they did try to help however... (see below)Cons:
They did not have the size car I wanted, they said the insurance I bought through the website wouldn't cover the car, they tried to charge me $100 extra for the next size up (no discount forinconvenience, it was just a mess. Ended up cancelling my order this time.Enterprise
2.3
Mediocre
6 reviewsCleanliness
1.9
Comfort
2.6
Pick-up/Drop-off
2.6
Value for money
2.6
3 locations in North Plainfield
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Reviews
3.2 Mediocre
Aug 2020
Pros:
NothingCons:
1. I had the reservation Friday and they gave me the car Saturday 2. The car was so dirty 3. The gas isn’t full 4. The car had problems with the tires10.0 Excellent
Jan 2017
Pros:
Cargo van rental at low prices. Excellent value. Good customer service.8.0 Excellent
Jan 2017
Pros:
People at this location understood the issue and were apologetic and they tried to wave the charges on the rental, cause strictly speaking even they felt it isn't worth in me paying money for the rental.1.9 Horrible
Sep 2021
1.9 Horrible
Jul 2021
3.2 Mediocre
Aug 2020
Pros:
NothingCons:
1. I had the reservation Friday and they gave me the car Saturday 2. The car was so dirty 3. The gas isn’t full 4. The car had problems with the tires10.0 Excellent
Jan 2017
Pros:
Cargo van rental at low prices. Excellent value. Good customer service.8.0 Excellent
Jan 2017
Pros:
People at this location understood the issue and were apologetic and they tried to wave the charges on the rental, cause strictly speaking even they felt it isn't worth in me paying money for the rental.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in North Plainfield
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Reviews
6.0 Good
Jul 2018
Pros:
relatively quick pick upCons:
agent should have mentioned what the story with the ezpass thing was (I still have no idea whether it was functional - it had tape over it)6.0 Good
Jul 2018
Pros:
relatively quick pick upCons:
agent should have mentioned what the story with the ezpass thing was (I still have no idea whether it was functional - it had tape over it)Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in North Plainfield
Most popular agency | Enterprise |
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Most popular car type | Intermediate |
Average price | $119/day |
Good deal | $100/day |