Plymouth Car Rentals

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Plymouth car rental reviews and directory

Hertz
hertz
Car rental reviews:
Good (7.6, null reviews)
Car rental locations in Plymouth:
2 locations
Hertz
Locations in Plymouth
317 East Mckinley
+1 574 252 5119
4639 Progress Drive
+1 574 234 3712
  • 7.4
  • 7.9
  • 8.1
  • 6.7
  • 7.9
Recent reviews
10.0 Excellent
Apr 1 2017
Amazing stability and luxury vehicle for the money!
Pros: The ease of pickup and rental was unexpected but VERY welcome. I shopped around with discounts I was eligible for via my credit cards, but NOTHING beat the price and upgrade options from Kayak.com.
Cons: No pick-up service at the airport?
9.2 Excellent
May 8 2017
Upset but then not upset
Pros: I spoke to a representative from Hertz named Tivie. Although I was upset that I could not get a refund I was pleased that I was able to switch my reservation to another Hertz location. I got a beautiful car and had a wonderful weekend in the end. I wasn't even too upset about having to pay almost twice as much for the rental. Exceptional service on the phone and with the Hertz employees at the Mishawaka, Indiana location.
Cons: I was very upset that I had misread the information online and got all the way to the airport to pick up my rental and was told they would not take my debit card. I left there feeling deflated and very upset.
6.8 Good
May 16 2017
Hertz: "Call Expedia" Expedia: "Call Hertz"
Cons: I booked my reservation at the wrong airport, which is on me, but I called immediately to cancel. Hertz said to call Expedia. Expedia said to call Hertz. Opened a twitter conversation. Hertz said it was canceled. Card got charged for the full amount. Hertz says it takes 14 days to refund prepaid reservations.
10.0 Excellent
May 16 2017
Pros: The entire process was EZ
2.0 Mediocre
Jun 3 2017
Unknown charges
Pros: Not much of anything from the beginning
Cons: They didn't tell me about a $200 hold on top of the rental which i didn't have on the card so they declined my rental. Has been a week and i still haven't received the money back on my card yet.
10.0 Excellent
Jun 6 2017
Loved the Kia Mini-Van
Pros: Easy to reserve and pick up, great price and comfortable mini-van. We had 2 adults and 4 children ages 20 - 23 and it worked well for our 13 hour road trip.
Cons: My new vehicle didn't have a CD player! Not everyone is tech-savvy and we had brought along audio books for our long drive. Ah well.
6.4 Good
Jun 17 2017
Poor experience
Pros: Unfirtuna
8.0 Excellent
Jul 31 2017
Pros: Ease of rental return.
Cons: Waiting in line @ check-in counter.
8.0 Excellent
Sep 19 2017
Cons: Didn't like they didn't inspect the car with you. The paper showed there were no marks on the car but I took pictures before driving of so many scratches and also a scratch in the windshield. I was told I wouldn't be charged for it but still odd they wouldn't have that marked.
2.0 Mediocre
Nov 28 2017
poor info
Cons: I payed for the reservation on line with a debit card, but Hertz required a credit card at the time of pick up so I was not able to use the reservation.
Alamo
alamo
Car rental reviews:
Excellent (8.4, 17 reviews)
Car rental locations in Plymouth:
1 location
Alamo
Locations in Plymouth
4637 Progress Dr
+1 574 287 2590
  • 8.2
  • 8.5
  • 8.2
  • 8.5
  • 8.5
Recent reviews
2.0 Mediocre
Apr 22 2017
Didn't have a car for me.
Pros: Nothing.
Cons: After arranging for the rental several days in advance and prepaying, I arrived to pick up my rental only to find that they did not have a car available for me. Instead I was offered my pick of dirty vehicles that had not been cleaned or refilled. Ended up going to Hertz and spending more money to rent a car spur of the moment but at least they had cars.
10.0 Excellent
Oct 13 2016
The guy at the counter when I picked it up was ver
Pros: The guy at the counter when I picked it up was very courteous, helpful
Cons: The walk between the parking lot and the airport was a little far, but not a major problem. It is hard to come up with something that I did not like.
10.0 Excellent
Oct 17 2016
Great customer service!
Pros: I was 3 hours late to pick up my rental, but the employee just said: no problem, lets work this out. I ended getting a car and I was out in 5 minutes.
Cons: Just one employee.
10.0 Excellent
Nov 18 2016
Great car with Seamless pickup and drop off
Pros: It took maybe 3 minutes to do paperwork for the car and I was in the car and on my way in less than 10 minutes for the whole process. I paid for 1/2 tank of gas (great option over full tank that used to be standard) I used only about 1/4 tank of gas but the convenience of paying 1/2 tank up front was well worth it since I was returning at Ohare airport and am not familiar with that area. Returning was a breeze and I was on my way in only about 1 minute. Price for this one way rental is what convinced me initially to go with Alamo and my previous good experience with the company and their friendly, competent staff - always- was the clincher. Additionally, the shuttle driver was great!
Cons: What's not to like - everything was perfect! Only one suggestion have person checking in the car confirm keys are on the vehicle and note that on the receipt. I double checked to be sure the keys were in the car when I left it but still second guessed myself several times on the way to the airport on the shuttle - what if some malicious person took them leaving me responsible?
2.8 Mediocre
Dec 18 2016
Pros: The woman at the counter in south bend was friendly and professional. The price was reasonable.
Cons: There was no washer fluid, and it wa difficult to get the screen clean and was dangerous. The car rattled.
10.0 Excellent
Dec 19 2016
Great Deal, Great Experience
Pros: Super efficient pickup and drop off, best deal we've ever found for the South Bend airport to Chicago O'Hare airport route, gas was very affordable, and they easily reimbursed us for the I-Pass when it didn't work.
Cons: The I-Pass we paid for was invalid, but they reimbursed us at drop off so everything was resolved.
10.0 Excellent
Dec 22 2016
Pros: Needed to rent in one state and drop in another. Alamo was very convenient and accomodating
Cons: Car had an odor of smoke when I picked it up so previous renter must have been a smoker
7.6 Good
Feb 4 2017
very helpful staff!
Pros: The woman at the counter in South Bend was great! Loved that she offered me a bottle of water for the road - great touch!
Cons: The car didn't have a CD player - really wish there was a way for that to be indicated in advance. Also the car itself was pretty uncomfortable, hard to maneuver the seats but for the price and short drive it got the job done. The address listed for the Alamo pickup was wrong, it should be more specific in the rental info. Had to ask at another place before finding out about going into the airport. And then still had to get from rental counter to where the car was located. Please put that info in rental stuff up front so people can know that in advance!
8.8 Excellent
Feb 8 2017
Pros: Friendly customer service agents.
Cons: Too many hidden fees. Just use bottom line pricing when quoting costs.
9.2 Excellent
Mar 20 2017
Pros: Price. Bringing the car to the front. Quality of car.
Budget
budget
Car rental reviews:
Okay (4.8, 12 reviews)
Car rental locations in Plymouth:
2 locations
Budget
Locations in Plymouth
23134 Lincoln Way West Us20
+1 574 287 2333
4643 Progress Drive
+1 574 234 4259
  • 5.0
  • 4.5
  • 5.3
  • 4.5
  • 4.8
Recent reviews
2.0 Mediocre
Aug 19 2016
Gave away the child seat.
Cons: When I arrived to pick up the car, they had given away the last child seat, despite my having reserved one. This put me in a lurch as it was late and the other agencies didn't have child seats available, yet I couldn't leave the airport with my 2 year old son without one. We had to have a family member drive 1 hour in either direction nearing midnight to pick us up.
10.0 Excellent
Sep 6 2016
Pros: Was upgraded for free to a small SUV :)
2.0 Mediocre
Sep 27 2017
Pros: Car was decent (Kia Soul).
Cons: When I came to pick up the car no one was at the desk for about 15' (she was outside smoking). When I dropped off the car they simply took the keys at the desk and did not bother to check mileage/condition nor offer a receipt. When charges hit my credit car the amount was almost double the quoted amount. Had to waste my time to call home office to have corrected and there was no adequate explanation. Disturbing!
6.8 Good
Aug 24 2016
ok, it could improve
Pros: quick pick up
Cons: it took me a while to arrive and then they told me they could have picked me up. it was not clear where I had to return the car.
2.0 Mediocre
May 25 2017
Miscommunication
Pros: That they did eventually give me a car.
Cons: I didn't realize that there are two car rental companies located at the airport. The company was closed when I arrived on my plane. I arrived, there was no car for me. I had to get a returned car that hadn't been cleaned or processed yet. I also had to over pay for it because I didn't have a reservation.
10.0 Excellent
Jun 3 2017
Fantastic service
Pros: The vehicle was nice, clean, and super reliable
3.6 Mediocre
Sep 27 2017
It smelled like an ashtray
Pros: Price wasn't bad
Cons: The car had obviously been smoked in. It smelled horrible. had to return it after one day. I couldn't even drive it.
2.0 Mediocre
Nov 14 2017
No car is available even if you have booked it !
Pros: I booked car through Kayak. Once I get to budget rental company in the airport they said all the car are sold out!
Enterprise
enterprise
Car rental reviews:
Excellent (8.6, 8 reviews)
Car rental locations in Plymouth:
4 locations
Enterprise
Locations in Plymouth
1420 S Michigan St
+1 574 289 1294
215 North Lake Street
+1 574 267 6159
2403 N Michigan St
+1 574 936 2000
4647 Progress Dr
+1 574 288 3000
  • 8.4
  • 8.4
  • 8.8
  • 8.8
  • 8.8
Recent reviews
10.0 Excellent
Jan 23 2017
Pros: free upgrade
9.6 Excellent
Jun 15 2016
I already did.
Pros: I told you what I liked in the previous box that asked for input.
Cons: Nothing more than the having to pay on site and the deposit.
6.0 Good
Mar 17 2017
Higher price then quoted!
Pros: They were really nice
Cons: Quoted price was not honored. The base weekly rate was quoted was $148.71, charged weekly rate was 184. When I pointed it out the manager said third party web sites are always quoting the rates wrong. Never going to rent again from Enterprise either in person or through a third party website!!!
8.0 Excellent
Jul 11 2017
Pros: I liked everything about it.
9.6 Excellent
Mar 21 2017
Considerate representative
Pros: I was in town for my mother's brain surgery. The rental process was fast, easy, and the representative went above and beyond. He even asked how my mother was when I returned the car. I will be renting here again.
National
national
Car rental locations in Plymouth:
1 location
National
Locations in Plymouth
4637 Progress Dr
+1 574 234 4878
42 travelers who rented a car in Plymouth gave the car agency they used an average rating of 7.4

Car Rental Locations in Plymouth

Plymouth