Poway car rentals

Cons: there was no issue with Kayak or Hertz. They were both professional.

Cons: I was not given my car. I arrived at 12 and both employees attempted to lock the door on me and said they were clocked out. I went to Enterprise next door and they helped me out.

Cons: nothing

Cons: The attendants at pickup were extremely misleading and unhelpful. I ended up getting charged double what they promised me. Also, they filled out a "Customer Survey" on my behalf without me knowing (this showed up in the Customer Check-Out Summary Report). I'm getting my money back.

Cons: The 7th seat in the 7 seater was broken and could not be used, causing a lot of inconvenience and having to rely on taxis. When I tried to get the car replaced with a fixed one in Sienna, the agent gave me the option of renting 2 cars instead (1 auto + 1manual) ... not sure how 1 person would drive 2 cars though.. she did insist this was the only "solution"!!!! Also, when the car was given, it was washed from the outside, but not clean inside and had dust marks all over... if I was not in a hurry, I would have not taken the car as it was. Also, I had not at that time realized the the 7th seat was not working! Quite unhappy with the experience. :-(.. wish I could ask for a refund!

Cons: It is located inside a strip mall. The signage on the street was small. I almost missed it at pickup. After returning the car, my uber ride also missed the place and had to do a U-turn.

Cons: The agent did not explain any charges or policies. Said it was no problem to pick up a 20 min early but then charged me for an extra day without explanation. The guy got indignant when I questioned it and said it would automatically credit if I turned the car in within 24hrs. Naturally it did not.

Cons: I felt rushed

Cons: when i went to pick up my rental, they didn't have it there. I was supposed to pick it up at 12pm, the lady said it'll be a moment while they get it ready. Then 15 minutes later I asked how long and they said the vehicle wasn't there because someone hadn't returned it yet. (this was opportunity #1 to communicate). So I asked they give me a ride home since my ride had already left. They said it would be there between 12-1. At 1pm I called back to see what was up (at this point I was already 1 hour late to depart for a wedding) and they said they had to go pick up the vehicle and it wouldn't be ready until like 3:30pm (again, they hadn't communicated this until I called them). At that point I was really screwed so I just took a different car. Absolutely the worst rental pickup I've ever had and horrible communication.

Cons: Reminder that give customer confidence and confort

Cons: The location showed on booking was supposed to be the airport. It actually ended up 30 minutes away and we had to go to National at the last minute to get a different car.

Cons: Take care if you think you are getting a deal with Budget and picking up your car at the main Car Rental building at the San Diego Airport. My online deal was waiting for me at a distant pickup location, NOT at the AIRPORT even though that was what I had inputted during my order. With no way to get to the other location, I had to rent a large car at three times the price.

Cons: Parking space was too tight

Cons: Instead of small economy car I had a dirty inside and outside pick-up truck. It was an extremly noisy and uncomfortable ride. I was told it was the only available car. Very dissapointed.

Cons: Didn't fully understand the built-in fastrak. It would have been helpful if they had just said, 'if you brought your own fastrak, just close the box on the dash/windshield of the built-in fastrak, and then yours will work instead' or something like that.