Cons: small vehicle, insurance more than cost of car and not disclosed at time we reserved the car.
Jul 10 2016
Pros: The car was sturdy and clean and got us where we needed to go.
Cons: We opted for a GPS system (at $10/day), and when we received it the stand did not work. When we returned the car, we were informed that the stand had been given to us functional, and we would be charged $30 for the breakage. The posted price on Kayak was also significantly lower than what we were ultimately charged.
Aug 28 2016
'Mandator' insurance 3x cost of car rental
Cons: Liability insurance was 3x cost of car rental - site warned of 'extras' but this was crazy. And the agent kept pushing for more insurance! Subsequent research indicates only a portion of this is mandatory by law, the rest is Alamo. Agent also claimed that the collision insurance - yet more cost - we bought from Kayak (via Allianz) was invalid in Costa Rica. Don't think this was true, but if so its a beef with Kayak. Final reckoning was $460 of which $120 was the stated price. Oh, and the SUV was a very poor Daihatsu....
Aug 28 2016
Cons: The car rental was advertised as $70-80/week, but when we arrived Alamo required personal liability insurance through them which made the rental $270-280/week. This should have been made clearer by Alamo when checking in 1 day prior to arrival. When checking in through the Alamo website, it still said only $70-80.