4.4 OkayAug 13 2019
Pros: The car was nice, the clerk was friendly.Cons: Scheduled online. When I arrived, there were no cars available, and I had to wait approximately an hour for a car. The car was clean on the outside, but the inside had some spills that weren't wiped up and smelled like marijuana. No after hours drop off instructions were provided, closed at 6:00.
2.8 MediocreAug 4 2019
Pros: I did not pick up the car , the car was dirty unfortunatelyCons: Better customer service & caring about customer is important
8.4 ExcellentJul 21 2019
Cons: Overall it was a good experience.
10.0 ExcellentNov 3 2018
They fix complications, and reward you for any inconveniencesPros: Amy goes above and beyond the call of duty in Corpus Christi Texas.Cons: Nothing to complain about
2.0 MediocreOct 12 2018
very disappointed in customer serviceCons: I have reserved a large car, supposed to be a Toyota Camry or similar. My pick up time for car was 12 noon. Driver who picked my up to get the car arrived late to my home. When we arrived at the Enterprises office, they DID NOT have a large car for me to pickup. They offered me two smaller vehicles and claimed they were large. They logged into their system indicating I picked my car up at 1PM. That was a lie. I waited in their lobby for a vehicle until 4:30 PM. It was ridiculous. I will never rent from the Water Street Enterprise location again. Seven other customers arrived to find the cars they reserved were not there either, while I was in the lobby.
2.0 MediocreOct 10 2018
Never again with EnterprisePros: not a single thingCons: Two times in one week I tried to rent a car from Enterprise both times they had nothing in stock. I would get if you come back at 4pm we might have something for you. I had placed an order on line the second time early in the morning for another rental, when I showed up to get the car around 1pm once again no car and pretty much told your sh-t out of luck
9.6 ExcellentApr 26 2018
Pros: Everything good, people were helpful, gave me an upgrade 'cuz what I'd reserved was not available.Cons: Size of car was not available, tho' the upgrade was awesome thru the mountains, it sucked trying to park at the motels along the way. Initially they demanded the deposit be on the same card as the rental, caused a bit of disruption, but we got thru it
9.6 ExcellentJun 5 2017
recent rentalPros: the staff was friendly,courteous, and professional. the car was clean and we were in and out quickly.
8.0 ExcellentApr 2 2017
Cons: I thought the rates with taxes were a little high!
2.0 MediocreMar 15 2017
Cons: I ended up having to change to different car rental company, after being driven over to Enterprise. On phone evening before, Reservation people on telephone did not tell me that I needed a drivers license - address that was IN the town where I was renting from (Austin). I was on my way home - to Dallas!