Cons: They said they had a car available online, but then called me after I submitted my request saying they did not have one. Would have been nice to know before I submitted all the requested informaiton...
Sep 9 2016
Cons: Car was filthy dirty inside. Enterprise would not pick me up
Aug 15 2016
Pros: Great service and quick drop off.
Cons: Airline lost our car seats. Luckily we borrowed one from the airline but a few options might be nice for emergencies
Sep 20 2016
Ended up waiting 20-30 minutes for the driver to b
Pros: Eddie at the counter was great. Got through the paperwork quickly.
Cons: Waiting for the driver to bring up the car and the car only had half a tank of gas.
Pros: Snowy road conditions made it hard to travel in the 2WD car we rented; they allowed us to turn it in several hours late (to allow as much time as possible for the snow to melt) without additional charge.
Nov 23 2015
We Don't Have Anything Else to Offer in Your Class
Cons: Guy offered me a car with 1/4 tank of gas. I asked for a car with more gas so I din't have to go straight to the gas station, but was told they didn't have ANYTHING else. Went out to get the car and saw that my car had no hubcaps. Requested something more "together looking...like the exact same car next to it in white with hubcaps!" Note. Remember they didn't have ANYTHING else? Oh...and it had 3/4 of a tank of gas! The whole experience was lacking in proper customer service. I'm sure the guy renting to me is planning his personal exit from the business and doesn't care. No thanks, HERTZ, I'll use Enterprise and let them try to up sell me rather than deal with this flunky location.
Jul 30 2016
Cons: They left us waiting for 1/2 hour to get a ride back to the airport.