10.0 ExcellentJan 26 2022
This was our first time renting a cargo Van so we didn't know the comfort level. I guess you can't really do anything about the seats. I definitely would rent from Hertz again!
10.0 ExcellentJan 6 2022
truck was not clean or fueled when I picked it up.
10.0 ExcellentSep 22 2021
helpful and friendly staff
5.9 OkaySep 10 2021
The service at both counters was great. The Nissan Rouge is a fine car The price was reasonable considering the COVID-19 demands my only complaint is that the rental car was black and the AC had a hard time keeping pace with the heat. We had day time temps above 112. I think you should use light-color cars in the desert southwest wish I could attach the snapshot of the melted plastic glass from it sitting in the cup-holder in the afternoon Jerry
10.0 ExcellentApr 20 2021
The staff was really friendly and helpful. They went above my expectations to make my experience memorable.They forgot to show me where the button was to open the gas tank. But I was able to find it after some digging. Not a problem at all.
7.6 GoodSep 19 2019
Pickup and drop off was a little time consuming.
6.0 GoodMar 1 2019
No place to park your car. In a dealership and really slow service. Our car was not ready when we arrived.
9.6 ExcellentAug 6 2017
We rented a Toyota Camry and traveled well over 1000 miles. The rental process was smooth and the car was comfortable.The car wasn't vacuumed well when we picked it up. We had to send it back to be cleaned.
2.4 MediocreJul 21 2017
Nothing about the company. The car got decent gas mileage. It was dinged up when I got it so I took pics to make sure they didn't try to say I did it. They just hand you the keys without any inspection.They are scam artists. Like used car salesmen, you come back and they tell you that you have to pay MORE! I paid for a full tank of gas when I already filled up the tank of gas when I returned it!!! And in CA, gas isn't cheap!
10.0 ExcellentJan 10 2017
Pick up and drop off were easy and prompt. The Heryz employee was knowledgeable and friendly. The car was ready and clean. We experienced no problems.