Pick-up location | St Joseph |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate SUV, Minivan, Pickup truck, Premium SUV, Standard, Standard SUV |
Rental locations | 4 |
Airport locations | 0 |
Popular agencies | Budget, Enterprise, Avis |
Economy | $55/day |
Compact | $55/day |
Standard | $57/day |
Full-size | $57/day |
Minivan | $77/day |
Full-size SUV | $193/day |
Pickup truck | $79/day |
Premium SUV | $248/day |
Standard SUV | $83/day |
Intermediate SUV | $109/day |
One location in St Joseph
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Reviews
10.0 Wonderful
May 2021
Cons:
Lower cost on child seats.10.0 Wonderful
May 2021
Pros:
The staff was friendly and the car was ready and clean.Cons:
Nothing2.0 Poor
Mar 2021
Cons:
Transparency in final costs2.0 Poor
Mar 2021
Cons:
Could have given what i booked actually.6.0 Okay
Feb 2021
Cons:
Car was dirty. Inside and out.4.8 Mediocre
Nov 2020
Cons:
Vehicle wasn’t as big as we asked for. They had nothing bigger. We ended up with suitcases on our laps......2 locations in St Joseph
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2.0 Poor
Oct 2022
2.0 Poor
Nov 2021
10.0 Wonderful
Apr 2021
Pros:
Easy in and outCons:
Lower price10.0 Wonderful
Apr 2021
Pros:
easy to book and pick great price2.0 Poor
Mar 2021
Pros:
Pick up was slightly difficult. The lady was nice though. Drop off was the most difficult thing. The car was dirty. I paid more to not get a Kia Rio and I got a Kia Rio. Waste of money and time.10.0 Wonderful
Feb 2021
Pros:
The staff was super helpful and they let me pick out whatever car I wanted. I’ve only ever rented a car once before so I was a little nervous about the whole process but they were great!2 locations in St Joseph
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4.0 Mediocre
Oct 2022
10.0 Wonderful
May 2021
Pros:
Fast picking up, well maintained vehicle, easy drop off!Cons:
Nothing2.0 Poor
Dec 2020
Pros:
Pickup was easyCons:
After I picked up the car, I got out of the lot and realized the tank wasn’t full. Then, when I got to Houston and returned the car on a full tank, I was charged fifteen dollars for “fuel service” when I just put 30 dollars in the tank8.0 Very good
Nov 2020
Cons:
There was old trash in the glove compartment2.0 Poor
Apr 2020
Pros:
NothingCons:
Avis staff would not rent a car to me. Had to go next door and rent from budget rental cars. They were fantastic, with no issues.10.0 Wonderful
Jan 2020
Pros:
Great, friendly peopleCons:
Nothing2 locations in St Joseph
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2.0 Poor
May 2022
10.0 Wonderful
May 2021
Pros:
Staf on both ends were great2.0 Poor
May 2021
Pros:
The counter was closed prior to the scheduled closing time. We were unable to pick up our rental under this reservation and had to check nearby counters that were still open to try to find an available rental. The entire fiasco ended up costing us more than double the original reservation. How will we receive compensation for the unacceptable incompetence?Cons:
You could have remained open until your scheduled closing time or at least until our scheduled pickup. We called ahead once the plane was on the ground and no one ever picked up despite it being 15 minutes prior to our reservation.6.0 Okay
Apr 2021
Cons:
Our flight was delayed, the rental office was closed at the airport when we arrived at 1205am. No options but to wait there till 7am to get car. Spent $185 for a cab and hotel that wasn't in our travel plans or budget. No help or discount from budget rental!!!10.0 Wonderful
May 2020
Pros:
Staff was very friendly and quick in the renting process.Cons:
Nothing9.6 Wonderful
Jan 2020
Pros:
Staff was AWESOME!!! So kind and so helpful!!!Cons:
Lower prices--especially the fees--would be greatOne location in St Joseph
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8.0 Very good
Jun 2021
Cons:
cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.4.0 Mediocre
May 2021
Pros:
Staff was fineCons:
Charging a full day for 2 extra hours is highway robbery6.0 Okay
Apr 2021
Pros:
Helpful staff who was patient, kind, and helpful.Cons:
Payless had no record of my online reservation and could not reach Hotwire to confirm. Fortunately, I had my laptop with the original e-mail and price - and the agent matched the price.10.0 Wonderful
Apr 2021
Pros:
Staff was friendly. No line at pickup. Everything went smoothly and the process was easy.Cons:
The car had manual crank windows and manual locks. I didn't even know cars that basic still existed.10.0 Wonderful
Nov 2020
Pros:
Very friendly staff...when we checked out the young man went and drove our rental to the front door to pick us up. When we returned the rental the young lady came outside in the very high wind to check out the car and get us our receipt.Cons:
Tge staff was very friendly accommodating and efficient. Would not hesitate to rent again from Payless car rental at MCI (Kansas City airport)6.4 Okay
Jul 2020
Pros:
Staff was easy to work withCons:
I wanted to change the dates of my pickup but because I was getting it at a discounted price I couldn't change anything or get a refundOne location in St Joseph
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6.0 Okay
Nov 2018
Pros:
I did not go into the place so I can't really say it was excellent or poor. I just dropped the car off and left in another car out of there.8.8 Very good
Oct 2015
Pros:
Very efficient process for pickup and return. Car model (Ford Focus) was somewhat noisy on the highway, but good overall.Cons:
Some trash was left in the car from the previous renter. Nothing terrible however. Candy wrapper and some used paper.3.9 Poor
Aug 2021
One location in St Joseph