There was no rental. They did not have any cars, i
Cons: I got a taxi for a 30 min ride to the airport, after booking the rental. While I arrived at the airport I received a call that was Hertz telling me there were no vehicles to rent.
Apr 18 2017
condition of vehicle
Pros: The friendliness of the representating. I had unlimited mileage and I was offered a fill up before leaving that was much cheaper than a gas station.
Cons: There were debts and scratches not noted on the condition of the car. I had to go back in to the hertz location and have the representative make a note of other damage that was not noted. I was also not made aware that I would have a $227 deposit due at the time of my prepaid pickup. Leaving me with less money for my trip than intended. The inside of the vehicle had some broken parts that also made me nervous that I would be held responsible.
Apr 20 2017
Pros: Great gas mileage
Cons: Seats are awful- legs cramped up no matter what adjustments I made.
May 1 2017
It was great
Pros: The car was clean and I got a banging deal on the rental.
Cons: Did not realize that the place I was at did not take debit which is something I loath because I have a debit/credit card in one and the front desk would not accept it. Lucky enough I was with someone who had a credit card.
May 22 2017
Cons: The car I rented should not be considered a full-size vehicle
Jun 9 2017
Cons: Wouldn't rent me the car without major credit card, but that was never mentioned when they took the money off my debit card right away.
Jul 3 2017
No Ka Oi!! (The Best!)
Pros: LOVED EVERYTHING!!!
The car, the service, the ease of making the reservation, picking up the car, adding additional time and the drop-off
Jul 31 2017
Cons: Didn't take debit cards. I didn't have my credit card with me. My wife did, but they said we needed to change the reservation to her name. They couldn't do it at the counter. They said we had to call the reservation help line. Then they couldn't tell us the number for that. Wound up getting frustrated and renting from another company. Couldn't get a refund of the prepaid rental. Will never rent from Hertz again.
Nov 26 2017
Didn’t have the size I reserved but tried hard to compensate
Pros: Employees very polite and apologetic at check in, explained situation and options.
Cons: Reserved an intermediate, only two cars available on lot when I arrived and both were smaller. Learned lesson that reservations don’t mean much. Was able to cram myself and luggage in but the driving experience would efinitely have been better if I’d gotten what I reserved.
Pros: Extremely friendly and easy to rent from. Didn't charge a deposit against my credit card.
Dec 31 2016
Great Price but No Debit Cards!
Pros: Price was fantastic 35$ for a one day one way.
Cons: I was completely shocked to learn that Alamo does not take debit cards only credit cards. I almost found myself with having to go to somewhere else paying last minute prices. Fortunately my wife had a credit card, so we were okay. I was so upset about this. Kayak needs to make this immediately clear when I make the reservation. It was a very unpleasant surprise.
Mar 24 2017
Just okay, high itinerary adjustment
Pros: Car was ready
Cons: Car was older and had a bad tire roar when driving it. On the 4th day of my rental my schedule changed and I needed to get back to Tennessee. The airline couldn't get me a flight out, and Alamo was going to charge me almost 400.00 to drive the car from Toledo OH to Knoxville TN. I had to end up renting another car, which was a big headache, and drive back on a tight schedule. I probably should give an unlimited mileage rental a poor rating for wanting to charge me so much for a schedule change but to be nice we will call it mediocre.
Apr 19 2017
Cons: Car a little dirty, but not bad
Jun 21 2017
Pros: The staff in Toledo was very helpful! Enjoyed my Alamo rental!