Pick-up location | Winter Haven |
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Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Premium SUV, Standard, Standard SUV |
Rental locations | 6 |
Airport locations | 0 |
Popular agencies | Hertz, Turo, Budget, Enterprise Rent-A-Car |
Economy | $27/day |
Compact | $27/day |
Intermediate | $29/day |
Standard | $26/day |
Full-size | $30/day |
Minivan | $37/day |
Full-size SUV | $72/day |
Premium | $40/day |
Luxury | $43/day |
Pickup truck | $38/day |
Premium SUV | $124/day |
Standard SUV | $29/day |
Intermediate SUV | $35/day |
One location in Winter Haven
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Reviews
8.0 Very good
Feb 2018
Pros:
It was a nice, clean vehicle, easy to rent and the staff was niceCons:
I brought the vehicle back one day late, which I let them know about ahead of time and they told me that I would just pay for extra day, but they also added on an additional 15.00 as a late fee plus taxes which made it 85 dollars for the extra day, not 60 which is what they told me.10.0 Wonderful
Jul 2016
Pros:
I liked the pleasantness of the rep. Very knowledgeable and kind.Cons:
Nothing10.0 Wonderful
Aug 2022
10.0 Wonderful
Jan 2022
2 locations in Winter Haven
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Reviews
10.0 Wonderful
May 2019
Pros:
The staff was courteous and helpful.Cons:
Understanding the size of the “too small” SUV we originally reserved. But the staff made it right with us.4.0 Mediocre
May 2019
Pros:
They did not have any cars until the next day!Cons:
To have car as promsed!10.0 Wonderful
Dec 2018
Pros:
Terry was helpful. He was professional and super friendly. He asked what my plans were and suggested an upgrade that made my plans so much easier. He also arranged transportation to where I needed to go when I returned the vehicle.Cons:
Everything was perfect10.0 Wonderful
Nov 2018
Pros:
He sorted out a problem for us when our plans changed. He is the kind of person who will make us rely on Hertz in the future. Well done, young man.10.0 Wonderful
Apr 2018
Pros:
These folks go above and beyond when it comes to customer service! I was in and out in minutes, both picking up and dropping off. I have rented from the others on that strip and can honestly say HERTZ you make renting a car in Winter Haven Florida the best there is both price and convenience.I was charged just what my kayak online reservation was made for, no surprises, It was truly a pleasure doing business with you!Cons:
Having to talk to the 800 person to extend my reservation for a day. She was rude, didn't listen to me, and didn't have good command of the English language.If she would have been my first point of contact I would not have booked with Hertz.6.0 Okay
Mar 2018
Pros:
PriceCons:
Slow service Employees chatting with customers despite line up4 locations in Winter Haven
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10.0 Wonderful
May 2021
Pros:
The staff was amazing and made the process super quick and easy!2.0 Poor
May 2021
Pros:
Nothing, horrible costumer service.Cons:
If it had more information about business hours or things pertaining the rental it would be better, and better employees that are less rude.10.0 Wonderful
Dec 2018
Pros:
Good customer serviceCons:
Car was not clean10.0 Wonderful
May 2017
Pros:
Great service. Great value for the amount paid. They even called mid trip and after drop off to check and see how everything was going.Cons:
Everything was great. I have no negative comments about this experience.10.0 Wonderful
Apr 2017
Pros:
Prompt service, helpful staff, great vehicle for the price.8.0 Very good
Mar 2017
Pros:
The person at the drop off notice the incorrect paper work and corrected the mistakes.Cons:
The paper work at the pick up was incorrect.One location in Winter Haven
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Reviews
10.0 Wonderful
Feb 2021
Pros:
Outstanding people!Cons:
Rubber floor mats to protect rugs ....it rains sometimes..folks...I don’t like messing up someone else’s car with my dirty shoes10.0 Wonderful
Jun 2017
Pros:
At Winter Haven the service was great. Very helpful and friendly. A whole different experience than Fort Lauderdale.10.0 Wonderful
Dec 2016
Pros:
The kindness of the worker.8.0 Very good
Apr 2023
4.0 Mediocre
Aug 2022
6.0 Okay
Apr 2022
One location in Winter Haven
One location in Winter Haven