Overview

The Gwen, a Luxury Collection Hotel, Chicago

521 North Rush Street, Chicago, IL 60611, United States
+1 312 645 1500

$205+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 1,440 reviews
See all reviews

Review highlights

  • 9.4
  • 8.8
  • 8.8
  • 5.1

Good to know

  • Clean rooms
  • Comfortable beds
  • Great shopping
  • Wonderful sightseeing

Nearby

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    About

    Located in River North along the Magnificent Mile, The Gwen is a landmark skyscraper with stunning views. The hotel is also directly connected to The Shops at North Bridge and facilitates access to renowned attractions in the Loop. Savor exceptional cuisine in one of three upscale dining venues, or unwind with a glass of wine and an appetizer at the Terrace Bar. Truly memorable business meetings and social events are hosted in more than 14,500 square feet of function space. The hotel’s 300 spacious guest rooms and indulgent suites are distinguished by modern furnishings and amenities. High Speed Internet Access is complimentary, and a 42-inch flat screen TV with a surround-sound system provides entertainment options.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,440 reviews
    • 9.4 "Terrific location."
    • 8.8 "Comfort level is high."
    • 8.8 "Great service."
    • 8.5 "Generally very clean."
    • 8.5 "Very good internet connection."
    • 5.1 "Breakfast is mediocre."
    • 0.0 "Horrible pool."
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    Overall Rating

    8.8 Excellent
    Based on 878 reviews
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      8.9 "89% thought the service was very professional."
    • 8.7 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.6 "96% liked the big bathroom."
      8.2 "82% thought it was pleasantly quiet."
    • 8.5 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 7.5 "Nice rooms."
      8.8 "88% thought rooms were spacious."
      7.9 "79% were happy with the bathroom."
      8.8 "88% said the beds were comfortable."
      9.6 "96% liked the big bathroom."
      8.2 "82% said rooms were clean."
      7.1 "71% thought the view was good."
    • 6.9 "Food is average."
    • 4.4 "Breakfast is below average."
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    Overall Rating

    8.9 Excellent
    Based on 331 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.4 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 8.0 "Rooms are great."
      8.1 "81% said the beds were comfortable."
      8.5 "85% said rooms were clean."
      7.8 "78% were happy with the bathroom."
      8.7 "87% thought rooms were spacious."

    Overall Rating

    9.0 Excellent
    Based on 158 reviews
    • 9.3 "Terrific location."
    • 8.9 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 8.7 "Great service."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
      7.1 "71% enjoyed the lobby entrance."
    • 7.6 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.4 "74% were happy with the bathroom."
    • 5.1 "Breakfast is mediocre."

    Overall Rating

    8.7 Excellent
    Based on 72 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 7.5 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 7.5 "Tasty food."
    • 4.7 "Breakfast is below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

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