Pros: I reserved a pickup truck because I had small trees to transport800 miles. When I got there, no truck! Minivans are a poor substitute. There was never going to be a truck. They know when you get there you’ll take whatever they can give you- too late to do otherwise. Have had similar issues with enterprise. Reserve to a destination then when you pick up they tell you the location is closed, you have to return 90 minutes away from your destination. Know they have no obligation to deliver what you reserve or receive it where you want.
Pros: Drop off super easy, staff fantastic
Cons: No complaints
Cons: I rented the car that am. And when I showed up they didn’t have a car for me. I had to rent from hertz and pay more money.
Pros: Very helpful, easy pick-up and drop off.
Amazing customer service!
Pros: The employees were all so friendly and helpful. The service for pickup and drop off was simple and fast.
Easy Drop Off No Shuttle Back to Hotel
Pros: Easy Drop Off, Check, and Finalization of rental
Cons: No ride back to hotel, had to get cab.
Cons: They employees take care customers very good
Pros: Rental Agency is not at the airport. This was not clear when it was booked. It appeared to be at the airport on the web site. Shuttle service was haphazard at best. Service was haphazard as well. The people were nice but the office was chaotic and the wait was long both picking up and dropping off.
LATE PICK UP
Pros: Tried to make up for late pick-up by reducing the cost.
Cons: Promised an 11:30am pick-up. Showed up at 12:20 after 2 calls. First call I was on hold 20 minutes and then disconnected. The late pcik-up made the connection to flight in Fort Lauderdale tight.
Cons: The car was not available and I had to get in touch with other car rental companies at the very last minute. We were nearly late.
Pros: Being picked up and dropped off was so very helpful. Saved me a lot of hassel and I will be using enterprise from now on when I need a car.
Pros: always great
Where can I find Enterprise car rentals in Key West?
Top tips for renting a car from Enterprise in Key West
- 25% of our users found rental cars from Enterprise in Key West for $60 or less
- Book your rental car from Key West in Enterprise at least 1 day before your trip in order to get a below-average price
- Supplier Choice rental cars from Enterprise in Key West are around 32% cheaper than other car types, on average