Find reviews that mention:
4.0
Cons:Impossible to get on the phone; no attendant at check-in and check-out. Miserable service. Wrong type vehicle given to me.Reviewed Jun 12 2021
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10.0
Pros:Good car. Easy return.Cons:At pickup, the Hertz computer system was down. They were doing everything by hand. Good people, but it took a very long time to get a car.Reviewed May 15 2021
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10.0
Pros:Staff super friendly got me in and out quickCons:The vehicle was an older high mileage vehicle with a few bumps and bruises on it , but did the job.Reviewed May 5 2021
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8.0
Pros:Easy check in/out process. Employee was very friendly and helpful.Cons:The A/C did not work. The only reason it was bearable was because we went up the mountain and had the windows down with the cool breeze. But it was very hot /sweaty with the windows up and in Reno without the colder air outside.Reviewed May 3 2021
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10.0
Pros:Our rep at the counter was helpful, cheery, and a great experience was had from the start. Loved the proximity to the airport. Pick up and drop off we’re a breeze!Cons:Nothing.Reviewed Apr 27 2021
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10.0
Pros:Easy processCons:NothingReviewed Mar 21 2021
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6.0
Cons:I wasn’t explicitly told I would be paying twice as much since I was a driver under 25. Because of the time of my reservation and when I was made aware of this, I had no other option except to accept the additional charges.Reviewed Jan 4 2021
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8.0
Cons:Open earlier. Process faster.Reviewed Dec 20 2020
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2.0
Pros:No refundsReviewed Dec 13 2020
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10.0
Pros:Car Rental was close to terminal, got a small SUV Nissan Rogue for a super reasonable price.Cons:Wish all car rental experiences could be like this. I've had hidden fees that were more than the car rental cost. This one was the price quoted online.Reviewed Dec 2 2020
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10.0
Pros:The price of the car was low, as the accommodations were what I wanted. Moreover, the drop off/pick up was straightforward.Cons:I think that directions to picking up the car should have been more evident, and larger signs are to be used to identify the spot where the car is parked. Other than that, the whole experience has been wonderful.Reviewed Nov 16 2020
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2.0
Pros:can someone call me to discuss i was treated unfairlyCons:the return was a disaster please call need to solveReviewed Oct 6 2020
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