Book Hertz car rentals at Reno Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

2

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

6

2.0

Unable to cancel via "Kayak". will not use that service again.Reviewed Oct 18 2023

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10.0

The shorter line than other rental companies made for faster pick upReviewed Oct 9 2023

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6.0

Was given an EV. Gave myself a crash courseReviewed Oct 1 2023

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2.0

I reserved a car from Hertz through your site on August 10, for a pickup at RNO on Sept. 22. I prepaid a portion of the charge ($171.20), leaving a balance ($54.62) due at pickup. Instead, was charged $110.64 at the Hertz desk, and told my only recourse was to call their Customer Relations/Billing phone number to resolve the issue. That proved useless, as they would not honor the stated price on my contract. I believe that $56.02has been stolen from me, and I will never rent from Hertz again. Further, if Kayak is unable to get the overcharge reversed by Hertz, I will never use your service again, and I have been a loyal customer for over 20 years. The price quoted should be the price charged. Period.Reviewed Sep 30 2023

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2.0

Gold member. Rented two months ahead of time for a conference. Upon arrival, I went to check in on app, which displayed “unavailable”. Wait at counter to check in, lady tells me car is ready in pick up area. Go to pick up, nobody knows what I’m taking about and don’t care to find out. Walk back to counter, tell lady my problem. She tells me to go back and wait. 40 mins later, my rental shows up covered in dirty water and all the LiDAR sensors are giving warnings. At that point I was late, so I had to take it. Customer service is awful, I doubt I’ll be back.Reviewed Sep 23 2023

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2.0

Terrible experience. Waited two hours. Had to settle for a down grade of what we originally selected just to avoid waiting longer. The wait was due to lack of cars. Customer service reps were nice but there wasn’t enough of them for Volume of costumersReviewed Sep 22 2023

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4.0

Meeting daughter in Reno (both flying in), my flight delayed so I call Hertz to add her as a driver so they could use car to leave airport and eat a meal. No joy whatsoever, person understood the issue but said no way. Said do it when you get to the counter (well I am going to be at 30,000 ft when they arrive. Fortunately my daughter persisted and went to the Hertz counter and since she has not yet converted her ID to her married name she talked them into giving her the car. Reserved a Premium class car, we had 5 people and was not as big as I thought a premiums car would be. Does seat 5 so we made it work. Trunk was small for rated 4 bags (especially when two are female with lots of stuff). So bags were on laps.Reviewed Jun 8 2022

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10.0

Smooth sailing, everything!Reviewed Dec 21 2021

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8.0

The door sticker said “enhanced cleanliness” however there was a water bottle & rental contract from prior renter in the car.Reviewed Nov 8 2021

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4.0

Pros:Staff was friendly. Short wait time.Cons:Felt like I was a victim of a "bait and switch" scheme. Signed up for a "manger's special" and when I went to pick up the car i was told the only available "car: was a full size pickup truck - when I balked, miraculously, there was a mid-sized car made available to me for an up charge of over $100. Not an honest way to operate.Reviewed May 18 2021

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8.0

Pros:friendly staff, clean large carCons:one way rentals are super expensive. At least 3 to 4 times the weekly rental rates. Seems quite excessiveReviewed May 15 2021

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10.0

Pros:Staff was greatCons:The car drove a bit slow on the highwayReviewed Mar 21 2021

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• How much does it cost to rent a car from Hertz at Reno Airport?

  On average a rental car from Hertz at Reno Airport costs $74 per day.

• What is the most popular rental car from Hertz at Reno Airport?

  Intermediate (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz at Reno Airport.

• Where can I find Hertz car rentals at Reno Airport?

  2001 E. Plumb Lane is the closest Hertz rental location to Reno Airport. The telephone number for this location is +1 775 785 2554.

• Does Hertz offer shuttle or airport pick-up services from Reno Airport (RNO)?

  Yes