Reviews for Dollar in Reno
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Nov 12 2016
Nissan Sentra Rental
Pros: New clean car, very fuel efficient. Car handled very well and was easy to park. Very friendly staff and was very informative. Car rental price was extremely cheap and the cheapest prices available at the Airport.
Cons: Nissan Sentra was extremely underpowered. I was not able to merge onto the highway properly due to the car not being able to get up to speed in time. The car was also losing speed when going up a steeper hill even when I had the gas petal all the way down. Very disappointed in Nissan vehicles.
Oct 10 2016
Pros: Easy. Friendly staff. We needed a larger car to accommodate an extra person and luggage and were able to upgrade at the counter without a hassle.
Sep 7 2016
Hidden charges, unreasonable expectations
Pros: New car, clean and comfortable. No issues with the vehicle at all.
Cons: Low advertised rate but hidden "concession charge" We vacuumed, wiped down the interior, and washed the car but were still charged $100 for detailing since there was a little dust lift on some of the vinyl surfaces and there was dust in the engine compartment. We picked up the car at 11PM, were charged for a weekly rate(only needed 5 days), but were asked to return it by noon on day 5.
Aug 22 2016
Pros: It was great to drive from Reno to SF, and not have to return the car to Reno
Cons: I wish I didn't have to drop the car at the airport; my hotel was 1/2 block from the Dollar office in SF, and it would have been more convenient to drop it there.