Find reviews that mention:
2.0
Pros:Nothing to be honest. Line to check out was terribly long and the condition of the car they gave us was disgusting. Don’t waste your money with this rental company.Cons:Condition of the car was disgusting. Brown stains coated the inside of the seats and ceiling. There was a burned hole in the driver’s seat. We tried to talk with someone about getting a different car and they told us there wasn’t anything they could do.Reviewed Jul 4 2021
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4.0
Cons:They should’ve had the vehicle I signed up for in advance ready and available for me. Also there were too many add on fees when I arrived to pick up vehicle.Reviewed Jun 14 2021
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4.0
Pros:Better mileage than expectedCons:Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.Reviewed Dec 6 2020
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6.0
Pros:Everything with the exception of below.Cons:Only two counters open and had to wait 45 minutes just to get to a counter.Reviewed Dec 5 2020
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2.0
Cons:I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...Reviewed Sep 28 2020
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7.2
Pros:The staff was friendly and the car was fineCons:Allow a customer to cancel a reservation that is no longer neededReviewed Sep 21 2020
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2.0
Cons:I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.Reviewed Jul 16 2020
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10.0
Pros:friendly staff, easy pick upReviewed Jul 14 2020
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8.0
Pros:The staff and car and process was greatCons:I was charged twice. Once at booking and then when I picked up the carReviewed Mar 21 2020
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10.0
Pros:Very good return personReviewed Mar 12 2020
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4.0
Pros:I didn"t like itCons:it needs service improvementReviewed Feb 3 2020
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10.0
Cons:More American manufacturersReviewed Jan 26 2020
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