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2.0
Smallest airport ever and everyone was out to lunch so only one line was open and we stood there for 30 minutes and it never moved. Would've taken 2 hours to get to the front and we would've missed our boat reservation so we had no choice but to rent a second car from Enterprise.Reviewed Aug 3 2022
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6.0
Unfortunately the counter was very busy when we got there & I had the feeling they were short staffed. Waited at least 1/2 hour at the counter & the same amount or more waiting for the car in the garage.Reviewed Jun 27 2022
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2.0
Horrible experience wouldn't recommend it to anyoneReviewed Jun 8 2022
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7.9
Long line to get car after 10 hours of travel. Dropoff was great.Reviewed Sep 8 2021
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5.9
Easy to pick up if you know in advance you have to have a credit card for an SuV but not to just rent a regular card that's a dumb policy . . The staff was great I waited 3 hours trying to figure out how I was going to get home with out an vechileReviewed Aug 30 2021
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2.0
Pros:Nothing to be honest. Line to check out was terribly long and the condition of the car they gave us was disgusting. Don’t waste your money with this rental company.Cons:Condition of the car was disgusting. Brown stains coated the inside of the seats and ceiling. There was a burned hole in the driver’s seat. We tried to talk with someone about getting a different car and they told us there wasn’t anything they could do.Reviewed Jul 4 2021
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4.0
Cons:They should’ve had the vehicle I signed up for in advance ready and available for me. Also there were too many add on fees when I arrived to pick up vehicle.Reviewed Jun 14 2021
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4.0
Pros:Better mileage than expectedCons:Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.Reviewed Dec 6 2020
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6.0
Pros:Everything with the exception of below.Cons:Only two counters open and had to wait 45 minutes just to get to a counter.Reviewed Dec 5 2020
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2.0
Cons:I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...Reviewed Sep 28 2020
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7.2
Pros:The staff was friendly and the car was fineCons:Allow a customer to cancel a reservation that is no longer neededReviewed Sep 21 2020
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2.0
Cons:I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.Reviewed Jul 16 2020
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